Simcity for Mac

I downloaded Simcity for Mac with the option provided on the website however there seems to be no way to actually play the game on Mac. 

When I open the EA Play app it shows that the game is part of my collection but the thumbnail is greyed out and I can't open it. 

Can I solve this or should I get a refund? Why does it say that it is playable on Mac when there does not seem to be a Mac download?