Hey everyone, various black screen issues have been fixed in the latest patch: 0.31.5 Patch Notes | EA Forums - 13573002.
If anyone is still experiencing this problem, please let us know.
Community ManagerHi there. Thanks for the report. Since you are on PS4, could you confirm if the game gets stuck on a specific loading message, like configuring or loading into San Van?
Please also let us know if you are using WiFi or a wired connection, and whether this happens every time you launch the game.
after the latest maintenance on july 21 i have been stuck in the infinite san van loading screen too, i tried everything to fix it but it still does not load
Community ManagerHi rxfeyyyy21, I'm really sorry to hear about that. Which platform are you playing on?
Community ManagerHey, just checking in to see if you're still having trouble loading the game. If you are, please let us know the platform you're on and which troubleshooting steps you've tried so far.
