stuck on “listen to izzy”

Is there anyone else there having this issue as well because i've been having this since day one since launch and I want to level up in catch up to all my friends, but I can't i put my friends i'm just going to have to wait until this game fully releases.Because i've asked a lot of people i've looked up so many youtube videos or asked a lot of people in the discord no, one wants to respond, so i'm just gonna keep the game deleted until it's fully released, because no one wants to help me and it's so hard to fix this glitch tbh