"A Tremendous Service" milestone progress reset
Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? Challenges
Which part of it? Persistent
Summarize your bug After patch 1.2 rolled out I decided to scroll through my challenges since the patch reduced some requirements for some challenges. I wanted to see how close I was to completing those certain challenges. While doing so I noticed in my multiplayer tier that my "A Tremendous Service" progress reset but my COMPLETED challenges are still completed. Before the patch it read 21 out of 26 challenges completed. Afterwards it read 0 out of 26. I thought maybe I had to complete one of the challenges that I haven't completed yet and maybe it'd fix itself. I completed a challenge and the progress bar then read 1 out of 26. Please fix this ASAP.
What is your gamertag/PSN ID/EA Account name? PSN ID: NickDisturbed
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/19/2018
What time did you see the bug? (HH:MM AM/PM) 12:30 PM
In what game mode did the bug occur? Galactic Assault
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? Check my progress and you'll see. Other than that, I don't know how else to show you guys.
What happens when the bug occurs? Nothing happens. I don't have my progress that I worked hard for.
What do you expect to see? I expect to see my correct progress quickly.
Please select your region North America
AMD or Nvidia Model Number N/A
I will continue to play and work towards challenges but I would very much like to see this problem resolved very soon. Thank you!