Product: Star Wars Battlefront IIPlatform:Microsoft XBOX OneWhat is your issue related to? GeneralSummarize your bug Game takes ages to load. All text is corrupt on every screen. Text tabs are blank. Can only see Galaxxctic Basic. Unistalled and reinstalled - same issue. Wsa fine a week or so ago. What is your gamertag/PSN ID/EA Account name? DonKenobeeHow often does the bug occur? Every time (100%)Can you tell us the date (MM/DD/YYYY) that you saw the bug? 05/21/2018What time did you see the bug? (HH:MM AM/PM) 06:00 PMIn what game mode did the bug occur? Arcade ModeWhat is your time zone? EAT - GMT + 3:00Steps: How can we find the bug ourselves? Game takes ages to load. All text is corrupt on every screen. Text tabs are blank. Can only see Galaxxctic Basic. Unistalled and reinstalled - same issue. Wsa fine a week or so ago. What happens when the bug occurs? Game takes ages to load. All text is corrupt on every screen. Text tabs are blank. Can only see Galaxxctic Basic. Unistalled and reinstalled - same issue. Wsa fine a week or so ago. What do you expect to see? normal gamePlease select your region AsiaAMD or Nvidia Model Number xbox oneGame takes ages to load. All text is corrupt on every screen. Text tabs are blank. Can only see Galaxxctic Basic. Unistalled and reinstalled - same issue. Was fine a week or so ago.

Hi allProblem is fixed now. Did the hotfix and also changed the region to UK. Not sure if one or both contributed to the fix but anyway...its fine. Thanks for the help

All text is corrupt/blank on main screen and other screens. Galactic Basic only.

12 Replies

Anonymous
8 years ago
I have had the same problem ever since the han solo season update, it was working fine before. Searched online and the only fixes are for PC users. I'm on the xbox one x if that matters.
Anonymous
8 years ago
I've tried everything... Reset the Xbox three times even. Same issue. Getting help from EA is a nightmare.
Anonymous
8 years ago
Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug Since the Han Solo season update i have corrupted menu screens. Text is missing off the screens and the writing seems like a strange language and not English. Please see screenshots and let me know what i need to do. I spoke to EA Support chat help but they always seem to give generic tips and not specific to the game itself\s
What is your gamertag/PSN ID/EA Account name? gamertag swipercb67
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 05/20/18
What time did you see the bug? (HH:MM AM/PM) 07:00 am
In what game mode did the bug occur? Campaign
What is your time zone? NET - GMT + 4:00
Steps: How can we find the bug ourselves? no
What happens when the bug occurs? as mentioned above
What do you expect to see? i expect to see the menus not corrupted!
Please select your region Africa
AMD or Nvidia Model Number n/a
‌
no more info
EA_Ataashi
EA Staff (Retired)
8 years ago
Hey everyone!

@swipercb - I moved your post to this thread for better communication 🙂

Could you confirm that the problem still occurs after installing today's hotfix?

Thanks in advance!

/Ataashi
Anonymous
8 years ago
same issue.
Anonymous
8 years ago
I just changed the Xbox location settings to UK and now it works fine. The text above was right justified, which made me think it was trying to render Arabic as it was previously set to Saudi Arabia. Seems setting it to a Western country does the trick? My xbox has alwats been set to Saudi Arabia for location though, ever since i bought it and as I said, BFII was fine until the early May update.
Anonymous
8 years ago
will try this...thanks. Haven't installed the hotfix either. Didn't know there was one but been busy this week and hadn't turned on the xbox. Thanks
EA_Atic
DICE Team
8 years ago
Hi @DonKenobee,

If you set the xbox back to Saudi Arabia, does the same issue happen?

/Atic
Anonymous
8 years ago
Hi all
Problem is fixed now. Did the hotfix and also changed the region to UK. Not sure if one or both contributed to the fix but anyway...its fine. Thanks for the help
EA_Ataashi
EA Staff (Retired)
8 years ago
Thanks for the confirmation @swipercb 🙂

I'll mark your post as accepted solution.

Good luck on the Battlefront!

/Ataashi