I bought yesterday star wars battlefront 2, everything fine but when I try to play it they tell me the thing from the image, I went to refund page . but no way . They don't show me Bf2 for refund. I want my money back. I have minimum req. for this game.
I think the error message is very clear. You need to download and install the latest driver version for your graphics card. Yours is from January 2017, which is too old.
Without knowing what your graphics card is, I can't link to the exact driver version you need. You can start looking here: https://support.amd.com/en-us/download
If i get a graphic card amd 7700 with driver 22,19,677,257, I'll can run the game?
You could try the automatic installer. This detects what graphics card you have and will install the right software for it:
If that doesn't work somehow, try the following:
1. Open the program 'AMD settings'. You can use the search bar in Windows to find it. (You may also find it by right clicking somewhere on your desktop background.)
2. Click on 'New Update' in the bottom.
3. Click on 'New' and 'Update Now'.
Reinstalled windows, game, nothing solved, It's an Radeon hd 6850 ++OC, I can run any game from 2017, But they think that my gpu can't handle this game. Nice EA. and they won't give my money back . I want my money back.
I don't think he Radeon HD 6850 gets driver updates anymore due to its age. That's probably why they listed a newer card as the required minimum.
@AntoniSoulles wrote:
I have minimum req. for this game.
From the minimum system requirements:
Graphics card (AMD): AMD Radeon™ HD 7850 2GB
The Radeon HD 7850 is more powerful than the 6850. You don't meet the minimum system requirements.
I am surprised you have a driver from 2017, though (as stated in the error message). I was under the impression that the last compatible driver version for the HD 6850 was a beta driver from 2016.
If you can't get a refund through this page, try to contact EA. They sometimes give refunds after the 1 week period has passed in the event of technical issues. Note that there may not be many support agents online during the holidays.
