I've read through the previous threads on this issue biut none of the solutions posted worked for me.I have an ASUS X552W notebook PC running Win10 64-bit with 4GB RAM and an AMD A4-6210 APU with AMD Radeon R3 Graphics (1.8GHz).When I launch the game, I get the message "Detected AMD Radeon driver version 0.0.0. The required driver version is 17.7.1 or later. Please update your drivers at http://www.amd.com/ before playing the game."Obviously this error message could be improved because my driver version isn't 0.0.0 🙂I've installed the latest drivers but am getting the same error. Is this machine capable of running this game? Can someone please point me to a solution where I'll be able to actually run the game?

@melvynadam It is likely your machine does not meet the requirements for this game. Can you generate and then post your Dxdiag report here so we can take a look: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/ Thanks.

AMD Radeon driver version 0.0.0. | EA Forums

16 Replies

EA_Barry
Community Manager
8 years ago
@melvynadam

It is likely your machine does not meet the requirements for this game. Can you generate and then post your Dxdiag report here so we can take a look:

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Thanks.
SpaceWookiee
8 years ago
"Detected AMD Radeon driver version 0.0.0. The required driver version is 17.7.1 (17.10.3211) or later..." appears every time I launch the game. I have been working on trying to get it start all day, I've reinstalled all of my drivers various times, tried to force the 17.7.1 driver update (which didn't work, it always comes up as 15.something for me), messed with the registry and tried to trick it, repaired the game in the Origin launcher, etc.. I just want to be a wookiee!!! Can anyone help me, I'm desperate. Is it that my system simply does not meet the requirements? I've got an AMD APU (A8-6600k) and 8 gigs of RAM and I can run pretty much everything I've tried to play (including graphically intense games like Warframe.)
Anonymous
8 years ago
I was wondering if anyone has managed to sort this out. As installed a Radeon r9 270x and up with the same error. I was trying to BF1. However this card works with my gtx 750 ti who does that work and the other does not?
EA_Barry
Community Manager
8 years ago
@swampy242001 @SpaceWookiee

Can you guys use the following driver uninstall utility after downloading the most recent drivers for your hardware/OS combination.

Drivers: https://support.amd.com/en-us/download

Clean uninstall utility: https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

If your issue persists after this, please post your Dxdiag reports (linked above) here so we can take a look, thanks.
kessen999
7 years ago
Same problem with Star Wars Battlefront.. this is my diags
DxDiag.txt108 KB
EA_Barry
Community Manager
7 years ago
@kessen999

Do you have your display connected to your motherboard or directly to the GPU/video card?
kessen999
7 years ago
My monitor is connected to the external video card
I disabled internal video card by BIOS and the problem evaporated. Maybe the game was reading the faulty internal videocard as 0.0.0 and prevented the game to start.
So to solve, disable internal videocard always.
EA_Barry
Community Manager
7 years ago
@kessen999

I had suspected that but we really do not want to advise players to make any BIOS alterations as it is too easy to mess things up badly.

Thanks for posting.
MaMa_Bear031
6 years ago
thank you kessen999 this also worked for me
nickgabis
6 years ago
Please help
Battlefront 2.txt109 KB