Community ManagerDo you happen to be installing the game on an external hard drive and/or have anything plugged into the USB slot like a dongle or controller charger?
For external hard drives I've seen some issues where part of the game is on the internal and external, causing the game to pull data from two different sources which ultimately crashes the game. Some external drives have compatibility issues as well.
Community ManagerCan you try clearing the local and cloud game saved data? Go to My Games & Apps>Highlight SWBFII>Press Start>Manage Game>Clear Saved data.
Then power cycle your console and try launching it again. Let me know how that goes.
Xbox One:
Power Cycle the Console
Important Be sure to wait 10 seconds. This step resets the power supply.
Community ManagerDo you have the Xbox in an open space where it's well ventilated and dust free? What are your Xbox power settings set to because I'm wondering if the system is having some trouble keeping the game running.
Generally when a game closes down and you are returned to the Xbox Homescreen, that's a caching issue so it's very important to unplug the power cable from the Xbox so that can be refreshed. It has to be unplugged for a good 5 minutes.
It might be worth giving that step another try to see if you have any positive results the next go-around. Thanks for getting back and keep us updated.
