Forum Discussion

Anonymous's avatar
Anonymous
7 years ago
Solved

Battlefront 2 overheating PS4 after update.

Ever since the new update came out my PS4 will give me the whole "your system is overheating and will shut down" message and shut off. All my other games and apps run perfectly fine and it has only started doing this since the update came out. Does anyone else have this problem?

  • jentingh's avatar
    jentingh
    6 years ago

    I was recently able to resolve the issue once I discovered the hot air my console was venting wasn't venting very far and I believe my ps4 was just sucking up the hot air so I placed a fan behind my console to suck out the hot air and blow it away and ive finally been able to play this game for hours with no issues. It's odd it only happens with this game but the fan works until I can pick up a rear fan attachment for my console which is what I would recommend doing if you have the ps4 too hot issue while playing this game.

5 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Hey @xxjavxx584

    We haven't seen too many reports like this come our way. Is your PS4 in an enclosed space or is it in the open with plenty of ventilation? 

    If you haven't given the PS4 a power cycle lately, let's see if that helps prevent this. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game. 

    Make sure you're not running too many other programs in the background or leaving your console on for an extended period of time. Perhaps changing the power settings for your PS4 could help too.

    May the Force be with you,

  • DanielFHA's avatar
    DanielFHA
    6 years ago
    @EA_Blueberry Hi i have this problem as well, i have tried everything i had a fan next to my PS4 so it Wouldn't overheat, but i have played fallen order, marvel's spider -man and some other games, but only battlefront 2 seems to overheat it, i can nearly only play starfighter assault and when the match is over anthe leaderboard pops up it gives me the message and it says my ps4 is too hot. When i play every other gamemode even in arcade it shuts off, the message also pops up when ispawn in as a hero or trooper even starfighters. This has been going on for since update that changed requirements for the Maul outfit. Please help!!!
  • jentingh's avatar
    jentingh
    6 years ago

    I'm having this same issue. I can only play story mode. It's most definitely not my console. My console is in a room next to an ac. I broke down my console and cleaned every component and checked every thing. The issue stops as soon as you close the app. Half way through multiplayer match I get ps4 too hot and a red light and when you close it red light goes away and I can run a new game instantly and no overheating. Hope this is fixed and hasn't caused any damage to my console. 

  • Wingman_Wicks's avatar
    Wingman_Wicks
    6 years ago

    I’m having the exact same problem, it’s only this game that it’s happening to. I can play anything else for hours on/offline can you please investigate? My PS4 is in an open space next to my windows so no natural overheating occurs. 

  • jentingh's avatar
    jentingh
    6 years ago

    I was recently able to resolve the issue once I discovered the hot air my console was venting wasn't venting very far and I believe my ps4 was just sucking up the hot air so I placed a fan behind my console to suck out the hot air and blow it away and ive finally been able to play this game for hours with no issues. It's odd it only happens with this game but the fan works until I can pick up a rear fan attachment for my console which is what I would recommend doing if you have the ps4 too hot issue while playing this game.

About STAR WARS™ Battlefront™ II

Official community forums for Star Wars™ Battlefront II™ discussions.17,258 PostsLatest Activity: 8 seconds ago