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HD_Trees's avatar
5 years ago

Battlefront II causing my computer to shut down every time loading in

Hello, I am currently going through an issue with my Battlefront II causing my whole system to shutdown. I saw on another forum that it could be the game running of my CPU but the problem was resolved for an Nvidia graphics system. I am an AMD Graphics system. My computer is up to date with all the newest updates and I have tried running the game in -Dx11. If someone can help me that would be great.

6 Replies

  • Hey, @HD_Trees make sure that all drivers for windows are up to date, also worth to reinstall the GPU drivers for your PC.

     

    You can also try to do a clean boot to see if there any programs messing with Star Wars: Battlefront 2 and turn off any overlay programs for example Discord or Nvidia experience.

     

    Can you add a Dxdiag so we can see what hardware and drivers you have? 

     

    Let me know if this works or not for you. 🙂

     

    /Atic

  •  @EA_Atic Sorry for the late reply but I finally did the dxdiag,

    I tried reinstalling the game internally and it still did the same thing, pc going dormant immediately mid-game.

    I attached the dxdiag file to the reply.  

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago
    @HD_Trees Thanks! Is anything overclocked in the PC and what kind of power supply do you have?

    /Atic
  • @EA_Atic Nothing is overclocked in the pc :/, everything is stock and the powersupply is 650w. I tried again the other day but nothing seems to work ☹️(

  • @EA_Atic  I saw on another post that the game could possibly be running off the CPU and they suggested fixing it through Nvidia's Software. I have ann AMD though and I do know where I can find out if it is running off the CPU or GPU.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    Hmm, PC shutting down after a lot of usage points toward the Power supply.  @HD_Trees 

    But it's guess work for me at this point. 

    /Atic 

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