Product: Star Wars Battlefront II
Platform:Sony Playstation 4
I want to talk about something you don't mention above:
How accessible is the current experience? It's useless to me
Summarize what in the product is difficult to use. As soon as gameplay is about to start, it drops out to the blue PS4 screen with error CE-34878-0. Menus beforehand are all fine. Just as soon as the gameplay starts after 1 second the controller goes from red to blue, then the PS4 system error screen appears.
How is this making it more difficult? Can't play the game in any mode
How can we reproduce this experience? First had the issue on a PS4 Pro which I have had a few years. Tried wiping it clean and re-installing the one game. Same issue, so thought it was hardware. Sent PS4 to Sony for repair. They sent me a refurbished PS4, completely blank. I reinstalled the game. Created a completely new PSN and EA account. Same issue. Can't understand if this is a software or hardware issue. The software was downloaded from the Playstation Store in both cases (not from a DVD).
I have now had the issue on 2 PS4 Pros, the second one direct from Sony Repair/refurbish service. If it is a hardware issue it seems unlikely to have been a fault in both units. However it is hard to see how it could be a software issue either - because this is a digital download and presumably it works for everyone else on a completely re-initialized PS4 Pro?
