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BOOMMER09's avatar
20 days ago

Can't play in this gameeee(

I have *Battlefront 2* on the Epic Games Store, and when I click “Play,” it redirects me to the EA app, where I get an error message saying I can only change my password or try restarting the app. I tried changing my password, but it didn’t help. I don’t know what to do next. Plus, I can’t link my account through the website—there’s simply no button to link it to Epic Games, and conversely, I can’t link the EA app to Epic Games. Please, kind people, help me.

 

3 Replies

  • I have the same problem with Star Wars Jedi Survivor. I recently bought it and it won't let me start the game; it gives me an error. Did you manage to fix it?

  • After a week or two of writing to tech support, I realized that I probably won’t be able to play the game at all. My problem is that five years ago, when I got the game, I linked my EA account to Epic using an email address that I no longer have access to. What’s more, that email address is lost forever and it’s simply impossible to recover it—I’ve tried and even reached out to Google’s Community Center. The bottom line is that to unlink it, I need to provide enough information for them to verify that it’s my account, but how can I be even partially sure that what I’m giving them is accurate if this happened five years ago? So basically, I currently have an account linked to me that I can’t log into or unlink, and because of this, I’ll probably never be able to play the game.

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