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Anonymous's avatar
Anonymous
8 years ago
Solved

Campaign: The Cleaner: Scavenger milestone bug.

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? Challenges
Which part of it? Persistent
Summarize your bug I have found all three hidden items in The Cleaner: Scavenger, but the milestone remains at 2/3 The Cleaner: "hidden items" found. I cannot re-find/reclaim the hidden items by replaying The Cleaner, as they have already been found. I am connected. I have tried restarting. I did experience the gear upgrades bug but those have all been resolved. This is my one remaining issue.
What is your gamertag/PSN ID/EA Account name? kilcolman
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/02/18
What time did you see the bug? (HH:MM AM/PM) Can't recall
In what game mode did the bug occur? Campaign
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? Not sure.
What happens when the bug occurs? I can't clear The Cleaner: Scavenger "hidden items" Milestone.
What do you expect to see? Cleared The Cleaner: Scavenger "hidden items" Milestone.
Please select your region North America
AMD or Nvidia Model Number

N/A

  • Anonymous's avatar
    Anonymous
    8 years ago
    I did the following which allowed me to claim the milestone reward and have it marked as cleared.

    1) In the PS4 XrossMedia Bar, I went to Settings.
    2) Theb I chose "Application Saved Data Management".
    3) I selected "Saved Data in System Storage."
    4) I chose "Delete".
    5) I selected the saved data for the Star Wars Battlefront
    6) I deleted all saved online and system data including back ups.
    7) Then I restarted the game

    * It totally cleared out ALL progression from the Campaign Mode only. Which allowed me to find all the collectibles again and get credit for it.

    * This method didn’t erase any data or progression in the online modes, and it didn’t erase any milestones I had already received. I also kept all currencies.

17 Replies

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Thanks for sharing your workaround in this thread as well @exusarmyranger 🙂

    I'm marking it as the accepted solution too.

    /Ataashi

  • @EA_Ataashi: Any advice for fixing this for other platforms? I tried doing something similar on Xbox last month but it didn't fix anything:

    • Settings > System > Storage > Clear local saved games
    • Manage game > Saved data > (2.9MB save file) > Delete from console

    There is a "Delete from both" option for the Saved data (the "both" referring to console and Cloud storage), would choosing to delete from both delete my Star Cards and currency? I never tried it because I didn't think it was worth risking all my progress just for a couple of hundred credits.

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Hey @zappywarlock1

    Unfortunately, I haven't heard about any workarounds for different platforms 😳

    But you shouldn't worry about your Star Cards and credits. Your online progress is saved on our servers, so as long as you'll log into the correct EA account later, everything should still be there. Players are unable to wipe it out on their side 😉

    /Ataashi

  • @EA_Ataashi just tried "Delete everywhere" instead of "Delete from console" and that's fixed it- thanks very much for the help!

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