Forum Discussion

8 years ago

Solved

Can kids' accounts go on-line to play Battlefront 2?

My pre-teen son is trying to go online and play Battlefront 2 with his friends, but he receives an error message when he tries to log-in to his EA/Origins account. I read on-line that EA/Origins prevents kids younger than 16 years old from playing Battlefront 2 online.

Can you please confirm whether kids' accounts are permitted to play online? Is there any way for parents to determine which EA/Origin games their children are permitted to play? (For example, an adult's "Parent Account" could change settings for the child accounts in his/her family, including granting permission to access on-line content for specific games. This is similar to what Microsoft does with the Xbox account and access.)

Sati_Sati
5 years ago
@hirschihuskies97 @NextiroDT @TheArgonaut
Hello there!
Yes, you can use the parental control settings.
(That totally depends on your gaming platform.)
Please check the link below.
https://help.ea.com/en-us/help/account/online-access-for-child-accounts/?utm_campaign=legal-help&sourceid=legal-help&cid=52307&ts=1584445453812
Best Regards,
@Sati_Sati

6 Replies

hirschihuskies9
6 years ago
Is there any parental control involved? That's probably it or the age that's on the account info is below 16?
NextiroDT
5 years ago
Did you ever get an answer or this problem solved? I am dealing wit this issue in PS4 and getting sick of it. Error: 426.
it's been 3 days for me searching for answers online and nothing.
Thanks,
Sati_Sati
5 years ago
@hirschihuskies97 @NextiroDT @TheArgonaut
Hello there!
Yes, you can use the parental control settings.
(That totally depends on your gaming platform.)
Please check the link below.
https://help.ea.com/en-us/help/account/online-access-for-child-accounts/?utm_campaign=legal-help&sourceid=legal-help&cid=52307&ts=1584445453812
Best Regards,
@Sati_Sati
QuasarDawn
3 years ago
This is NOT true. EA games CANNOT be played online with a child account even if you give permission through your chosen platform. Which is pretty dang stupid.
PhillyJedi
2 years ago
I just verified My sons account on the Xbox is at age 17, and it asks for me to confirm via email. I never receive the email, and it is getting frustrating considering he can play Madden 23 with no problem yet this game won’t allow him to play it. I’m about to just uninstall the damn game.
MicroFluid
2 years ago
@Sati_Sati This doesn't work. In fact, I've made every single setting 'unrestricted' for my son and it sill won't allow him to log in. He sent me a 'communication' request - I said 'yes'. Doesn't work. Do parents just make 17+ accounts for their 10-year-old kids to get around this? Battlefront is a pretty tame game compared to many - I'm fine with him being online on this one....