Can't get Battlefront II Deluxe Edition content
So I preordered the Battlefront II Deluxe Edition on Xbox before the beta testing, to ensure that I would be able to play the beta early and get special rewards. Even though I don't play on the master account, which I preordered on, I was able to use Elite Cards and the Special Rey skin that was promised to those who preordered the Deluxe Edition. Fast forward to the full game, and I haven't gotten anything.
All in all, I'm missing both Rey and Kylo skins, Yoda lightsaber mastery card, and all Elite Trooper upgrades. Is there any way to fix this? I know that the original Battlefront, and the beta, didn't have this problem. If there is a code, both the account I use and the master account have not received it in messages so there is a problem with that. I'm seeing that multiple users across the Xbox, PS4, and PC are having this same problem, and it's frustrating seeing other people use the upgrades while I don't have them.