characters progression and star cards in battlefront 2 have been reset
Log into ps5 and it shows what levels I was at but everything including preorder skins are locked
Forum Discussion
@EA_Leeuw Tried that, if I have to redo everything it's fine but with my character levels already high it will take much longer to unlock
EA_Leeuw
Community Manager
Community Manager@cavallaro1973, hmm, is the PS the only platform you're playing the game on? Or did you also play it on the PC in the past by any chance?
Battlefront II does unfortunately not support cross-progression from PC to PS, maybe you're confusing it with that?
Battlefront II does unfortunately not support cross-progression from PC to PS, maybe you're confusing it with that?
- @EA_Leeuw I do have it on pc but majority was on ps4pro
- EA_Leeuw@cavallaro1973, and you did not make progress on the PS4 Pro, and later switched over to a PS5 by any chance?
- @EA_Leeuw since getting ps5 I haven't used ps4, last time I played was on ps5, I tried to download my save file from cloud and it showed the correct progression ,I deleted local file save and uploaded my save after it showed correct in game when I went to play a match it reverted back and my save from before is gone
- EA_Leeuw
@cavallaro1973, thanks for the extra info.
Hmm, that's indeed very odd. I will check with the teams if there could be a known cause of this issue. Hope to have more information as soon as possible.Is it maybe possible that you have multiple PSN IDs and multiple EA accounts?
Still showing same. Can u reset progress or allow me to unlock star cards for the levels in still showing
- EA_LeeuwHey @cavallaro1973,
Unfortunately, it's not possible for the EA Support team to perform an account reset or something along those lines.
Is it maybe possible that you have multiple PSN IDs and multiple EA accounts? * ea
