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PhillyJedi's avatar
PhillyJedi
Not applicable
5 years ago
Solved

Child account can’t play online. (Xbox)

I can play online with no issues. My son’s account (child account) can not play online at all.  Please assist. 

His account has all age restrictions removed. 

  • EA_Atic's avatar
    EA_Atic
    5 years ago
    @PhillyJedi Correct, when it comes to an age of an account what games that account cant be play is not something we can help with on the forums.

    /Atic

4 Replies

  • PhillyJedi's avatar
    PhillyJedi
    Not applicable
    5 years ago

    Just to re-state & clarify. All other games he can play online with just not EA games. SE Battlefront 2, Mirrors Edge 2)

    I’m still in the wrong place for an answer for help?

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago
    @PhillyJedi Correct, when it comes to an age of an account what games that account cant be play is not something we can help with on the forums.

    /Atic
  • @PhillyJediI have had the same problem for a long time. Xbox customer Services blaming EA and EE customer services blaming Xbox I’ve spent many hours trying to get this sorted and nobody is taking responsibility. If you had any luck?

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