Product: Star Wars Battlefront IIPlatform:PCWhat is your issue related to? GeneralSummarize your bug Count Dooku's lightsaber doesn't appear. It's only a visual issue because in game action continues working like it's in there. It happens in all game modes.What is your gamertag/PSN ID/EA Account name? JorgeStardust93How often does the bug occur? Every time (100%)Can you tell us the date (MM/DD/YYYY) that you saw the bug?What time did you see the bug? (HH:MM AM/PM)In what game mode did the bug occur? Capital SupremacyWhat is your time zone? EET (ART) - GMT + 2:00Steps: How can we find the bug ourselves? I don't know. I think just playing with Count Dooku.What happens when the bug occurs? The lightsaber doesn`t appear.What do you expect to see?Please select your region EuropeAMD or Nvidia Model Number Nvidia GeForce GT 610Product: Star Wars Battlefront IIPlatform:PCWhat is your issue related to? GeneralSummarize your bug Count Dooku's lightsaber doesn't appear. It's only a visual issue because in game action continues working like it's in there. It happens in all game modes.What is your gamertag/PSN ID/EA Account name? JorgeStardust93How often does the bug occur? Every time (100%)Can you tell us the date (MM/DD/YYYY) that you saw the bug?What time did you see the bug? (HH:MM AM/PM)In what game mode did the bug occur? Capital SupremacyWhat is your time zone? EET (ART) - GMT + 2:00Steps: How can we find the bug ourselves? I don't know. I think just playing with Count Dooku.What happens when the bug occurs? The lightsaber doesn`t appear.What do you expect to see?Please select your region EuropeAMD or Nvidia Model Number Nvidia GeForce GT 610

Patch Notes for the Roger Roger Update which is scheduled for the 28th of August 2019 states the following:Let us hope they got it right and this BUG gets fixed tomorrow.

JorgeStardust93

6 years ago

Solved

Count Dooku's lightsaber doesn't appear

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug Count Dooku's lightsaber doesn't appear. It's only a visual issue because in game action continues working like it's in there. It happens in all game modes.
What is your gamertag/PSN ID/EA Account name? JorgeStardust93
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Capital Supremacy
What is your time zone? EET (ART) - GMT + 2:00
Steps: How can we find the bug ourselves? I don't know. I think just playing with Count Dooku.
What happens when the bug occurs? The lightsaber doesn`t appear.
What do you expect to see?
Please select your region Europe
AMD or Nvidia Model Number Nvidia GeForce GT 610

‌

RogueZeroRendar
6 years ago
Patch Notes for the Roger Roger Update which is scheduled for the 28th of August 2019 states the following:

Let us hope they got it right and this BUG gets fixed tomorrow.

44 Replies

ItzKooo
6 years ago
Hey @JorgeStardust93 !

I had the same issue and maybe turning off directX12 might help. Personally I like to play with directX12 on and since I don’t play dooku often, I haven’t tried turning it off.
But can I ask you a question? Do you really have a GT 610? Cuz damn if you do I have no idea how you are running battlefront in the first place (btw your graphics card is prob not the problem since I have a gtx1070 and have the same problem).

Anyways good luck and have a great day!
JorgeStardust93
6 years ago
@ItzKooo Thank you íll try it and see. Yeas jeje I have GT 610 and works perfectly, but i have graphics at 58%. The problem appears with the update of 26th of june because before that there was no problem.

Have a great day too!
R1cardao
6 years ago
I have the same problem and thought it was just me! I don't know what to do. For me the problem also appeared with the update of 26th of june !!!
AOD_B4CKSTABBER
6 years ago
So, any fix for this???
EA_Blueberry
Community Manager
6 years ago
If you're not able to see Dooku's lightsaber can you attach a DxDiag for us? We'll want to verify whether this could be due to outdated drivers and/or operating systems running on older Windows 10 builds.

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
JorgeStardust93
6 years ago
Here is the DxDiag. I hope it could help.
DxDiag.txt71 KB
EA_Blueberry
Community Manager
6 years ago
@JorgeStardust93

It looks like you can update your Windowds

Your PC specs are unfortunately below the minimum system requirements to run the game and I see that your GT 610 has the latest driver back from 2018. Since it's from 2018, it sounds like that could be a factor as to why it's not showing up for you in game. This could be a combination of being below system requirements and an outdated GPU driver.

Star Wars Battlefront II PC system requirements
petrsons
6 years ago
@EA_Blueberry I have the same problem and my system have the minimum system requirements and already update drivers and still I dont see count dooku lightsaber and dont know what to do next please help
EA_Blueberry
Community Manager
6 years ago
@petrsons

Can you attach your DxDiag as well so we can gather more information for the team?
petrsons
6 years ago
here
DxDiag.txt66 KB