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Imp-Commando-38's avatar
8 years ago
Solved

Darth Vader Has an Assault Class Starcard Attached (Can not remove)

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug Starcard: Vanguard Recharge stuck on Darth Vader Platform: Xbox One I equipped cards on Darth Vader and The assault class, I don't remember the order. But in the process I had the assault cards to select while I was clicked into Darth Vader, not realizing this I accidentally clicked the vanguard recharge and now it's stuck on Darth Vader. It shows he has 3 of 3 cards equipped but only 2 (Darth's starcards show selected) while the 3rd card is this random vanguard recharge card equipped. The old system had an option to un-equip cards before going into the menu and I feel like that would be a solution to this. I get none of the buffs of the wrong class type card it just takes up space (focused rage is still present)
What is your gamertag/PSN ID/EA Account name? THE BLAZE BARON
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 5/18/2018
What time did you see the bug? (HH:MM AM/PM) 11:30 PM
In what game mode did the bug occur? Galactic Assault
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? ??? I just messed with the Starcards real fast because I was familiar with them (assault and darth vader)
What happens when the bug occurs? One can equipped a starcard that isn't valid for the character. Resulting in a star card space taken with no effect.
What do you expect to see? The old option to equip star cards like before the progression update. I feel like that would fix this
Please select your region North America
AMD or Nvidia Model Number ???

Starcard: Vanguard Recharge
Platform: Xbox One

I equipped cards on Darth Vader and The assault class, I don't remember the order. But in the process I had the assault cards to select while I was clicked into Darth Vader, not realizing this I accidentally clicked the vanguard recharge and now it's stuck on Darth Vader. It shows he has 3 of 3 cards equipped but only 2 (Darth's starcards show selected) while the 3rd card is this random vanguard recharge card equipped. The old system had an option to un-equip cards before going into the menu and I feel like that would be a solution to this. I get none of the buffs of the wrong class type card it just takes up space (focused rage is still present)

  • Hey @Imp-Commando-38

    Recently we've had a similar issue with one of Kylo Ren's Star Cards.

    Some players reported that power cycling your console might help. Others had to delete their cloud data for SWB2 - please bear in mind that this step will remove your singleplayer and arcade progress, if you don't do any back-up. Data, including online progress, Star Cards and milestones, is saved on our servers, so you don't have to worry about loosing it.

    /Ataashi

3 Replies

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Hey @Imp-Commando-38

    Recently we've had a similar issue with one of Kylo Ren's Star Cards.

    Some players reported that power cycling your console might help. Others had to delete their cloud data for SWB2 - please bear in mind that this step will remove your singleplayer and arcade progress, if you don't do any back-up. Data, including online progress, Star Cards and milestones, is saved on our servers, so you don't have to worry about loosing it.

    /Ataashi

  • Okay power cycling didn't help. But since the most recent update with xbox there isn't specific cloud data storage handling area (I think it's done automatically not sure). What I did that was based on your solution and I went to Manage my games and apps then I went to Battlefront 2 then I went to the Saved Data area then I deleted my gamertag saved data...(At this point Idk if I delete my console data or saved) I logged back in and all my multiplayer progress was still there. The star cards were reset and I was able to customized them again with no lingering star cards on the wrong character. You were right about the server thing my arcade progress was erased (not really important) since it's just for fun and not ranking up) but for some reason the single player campaign was still all unlocked. Just letting you know it worked.

  • Imp-Commando-38's avatar
    Imp-Commando-38
    8 years ago

    Until this has been fixed or the give the option to remove starcards before going into the card selection screen (like before the progression update) I would recommend customizing the starcards very slowly because what caused this problem was me going really fast. Before I figured it out I was able to recreate the problem (again) by attaching a darth vader card to an assault class. Just going really fast (which people who know the game well and play fast do) can cause this to happen.

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