Forum Discussion

8 years ago

Disappearing Daily Crate...

Not a game breaker but irritating. Log in, it tells me I have a new daily crate to open. I go to the crate page and it isn't there. It only appears if I log out and then straight back in again. I ca...

Lucien1969

8 years ago

Got this issue for 2 months now.

There is a quick solution for it.

Start a multiplayer game and at the moment the game is starting quit the game.

Now you can open the daily crate without restarting the game.

EA_Atic

DICE Team

8 years ago

This is a known issue and something we are investigating, with no ETA for the moment.

The workaround for this is to restart the game or play a round of any multiplayer game and you will have daily crate there.

/Atic

SnowmanHD
7 years ago
@EA_Atic
This is still happening every time. Will it be fixed soon?
- EA_Ataashi
  EA Staff (Retired)
  7 years ago
  Hey @SnowmanHD
  
  We know that it's still an on-going problem, but unfortunately we have no ETA for the fix yet 😳
  
  /Ataashi
  - ggibb65
    Hero (Retired)
    7 years ago
    @EA_Ataashi- I know the issue of the unavailability of the daily crate has been going on for a long time and that the best workaround is to start a game mode then come back to the home screen but it is still happening most of the time after nearly 12 months, so I decided to bring it up again and include a video.