Forum Discussion
EA_Aljo
Community Manager
6 years agoHi there, @TearLadd
I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
6 years ago
its obviously not an issue with OUR internet, its a problem with YOUR servers, why do these answers never end up helping, such a shame...
- EA_Aljo6 years ago
Community Manager
Without ruling out issues with your connection, we can't be sure it's on our end. Especially when it's a small number of people reporting this. If you can go through some troubleshooting, that would really help find out why this is happening.
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