Forum Discussion
Let's hope that the update will be released today and there's a fix for this game braking issue.
- Anonymous8 years agoGood news but it would be for matchmaking umless specifically mentioning that they have fix error for duplicate starcard then we would rather not expect
So suprising that they don't seriously care of this. We having this are only vitims. - Anonymous8 years agoThe only reason I'm so very frustrated is because the cost of gameing now is so high the 60 pounds ii played for the game could have fed my family for a week.now buying a product of worth like this one would expect that it works and if an error or defect is present that some simple correspondence would be greatly appreciated at times it feels like I gave a whole load of cash to a bloke in a shed
- 8 years ago
Well, here is the "Official Announcement":
No specific mention of our issue and from the looks of it, it was exactly what the dev tweet was. Matchmaking/lag/connectivity issues. I'm glad they released it but still doesn't address the duplicate credits.
@EA_David Any updates for us? It's been a while since we've seen your pretty keystrokes 😉
- Anonymous8 years agoI'm speechless no fix for an issue we need fixed all good and well to fix match making but what's the #%,&,#ing point when it costs twice the amount of time to progress for a currency game issue
- Anonymous8 years ago
@vadergoth So far the only "fix" is completely starting over with a new xbox live and EA account. SADLY it works. Yes completely starting over just with this single effing game. All with a complete and utter lost of 70 days playing history, a lost of 70 days of accomplishments, a loss of 70 days of ranks for everything, a loss of 70 days opening crates and obtaining star cards, a complete and utter loss of all abilities, weapons, cards, ranks, accomplishments, etc, but yet the "duplicate" credit bug no longer exists.
So far 7 days in, no issues. - Anonymous8 years agoI can't bring myself to start over now. I'll keep saving up my credits in hopes that they will fix it, but if it doesn't happen soon, I'll probably just move on and start playing something else because this whole issue is pretty rediculous.
- Anonymous8 years agoMy internet isn't so good took me 24 hrs to download the game the 1st time to wipe my data and start the whole thing all over again is not an option for me unless it is the only way to fix it if so I would expect to be heavily compensated for the past 70 days as I have worked my butt off
- 8 years ago@mysweetescape13
This is no gurantee. I have 46 epics and mostly blues. Standard digital and the duplicate credit bug just started happening to me Tuesday.
Its spreading and no account is safe. - Anonymous8 years agoTHIS IS RIDICULOUS!!!
At this point I'm going to take my complaint to the BBB, and social media. As well as a couple phone calls to Disney. Sadly, my sisters dad is a Disney big wig... So maybe at least I can get EA's Disney license pulled to get Disney to get EA's off their lazy back sides.
And, shorting will I will start thinking about a class action suit.
I guess we should have expected this from the worst company in the world two years running!!! - 8 years ago
Past couple of days have been nice, no duplicate in my daily crate so nothing to verify the ongoing bug with. Today was more frustration though, another duplicate in the daily, another day without getting credit for the duplicate. I think @Vision1138 is correct, the bug is spreading, so there must be a specific set of circumstances that trigger it? It doesn't seem to be a "day one" issue for most people. Everything is functioning correctly, then *something* changes. I'm sure it's hard for the devs to pinpoint exactly what that *something* is, especially if there could be multiple catalysts. But as @EA_David has pointed out, they have extensive logs. My guess is that there are multiple reasons why this is happening and they have to do extensive testing on each fix to make sure it doesn't have a trickle down effect and damage other aspects of game play. Either that or they don't care and will never fix it. I doubt that they don't care but it would be nice to get some communication on this issue so we know where they're at with it.
- 8 years ago
Still no change here, too.
Although I understand that this bug may go deep into the architecture of the game and thus is pretty difficult to fix, the communication is dismal. There is nothing wrong about bugs, problems, even not always met timelines every once in a while but the total lack of feedback and communication is not in the best interest of anyone involved in this. Obviously the problem is spread over different boxes, different versions of the game and there are still circumstances that this bug hits even new players.
So I assume it is just a matter of time that some bigger media outlets will look into this to report about it and I guess that will be the only critical mass at this time to get a reply of any sort (just pointed a few to this thread).
Sad to say, but apparently EA has not yet learned anything from the loot crate disaster in terms of communication and PR... :-(
- Anonymous8 years agoI too have the huge trooper lvls but had this issue for a longtime I can't help but wonder if we ourselves caused the problem by having them change the pay to play mechanic they obviously built the game around . and the lack of compassion or care for our issue feels like punishment for implementing this change . I hate to say it but perhaps going to Disney with complaints and even PlayStation \xbox market places could also be informed they are selling faulty products might get some attention but there will always be fall out when things get ugly