Forum Discussion
Still no change here, too.
Although I understand that this bug may go deep into the architecture of the game and thus is pretty difficult to fix, the communication is dismal. There is nothing wrong about bugs, problems, even not always met timelines every once in a while but the total lack of feedback and communication is not in the best interest of anyone involved in this. Obviously the problem is spread over different boxes, different versions of the game and there are still circumstances that this bug hits even new players.
So I assume it is just a matter of time that some bigger media outlets will look into this to report about it and I guess that will be the only critical mass at this time to get a reply of any sort (just pointed a few to this thread).
Sad to say, but apparently EA has not yet learned anything from the loot crate disaster in terms of communication and PR... :-(