EA needs harder punishments on hacking

The game is in a really bad state. Laggy servers since weeks, no possibility to switch teams or even join a specific map. Teams are unbalanced as f4ck!

Very basic functionality is missing. And when you made it in-game, no single round without hackers or even the afk farmers seems possible.

The game is dead, even if EA will fix something in future, that will be to late in my opinion. The hackers already have had months to farm all the purple stuff wihtout any ban against one of them. And on the other hand, the "casual" player gets punished by them and the unfair team balance though.

"I've submitted over 100 reports, 65-70 with video proof of hackers and cheaters on xbox, and I'm still seeing them in the game. The same people. Shooting through walls, unlimited health, seeing through walls when they don't have the ability and are alone. (Thermal binoculars confirmed), heroes at 10% health healing to 100% without dying and their team not having a healer on the roster, etc.

No punishments are given, if they are at all, they are too small to be effective and are not doing their job. The only other alternative is EA is doing absolutely nothing about the problem and are instead closing every post about a HUGE problem as damage control to save as much face as possible. The game is so easily hacked and cheated that players do it more often than play correctly. This is ludicrous."

I'm sorry, but did I miss something or did you not also base a portion of your argument on supposition? So please feel free to reserve your criticisms for yourself. And nowhere did I state that my personal information had already been hacked. What I said was that I was uncomfortable with the possibility of such a hack because EA's lack of response to abuses in a core area of its business, does little to inspire much confidence in their overall security. 

Let me put it this way, when you create an online multiplayer experience, for which you charge handsomely, you take on responsibilities, both legal and ethical, to ensure that users are safe while logged into your servers, that their information is stored securely, and that the game retains value for paying customers by ensuring that the experience you sold them lives up to the expectations you've impressed upon them. And just like with a physical business where people might gather, the digital space that is EA's domain, should have an expectation of ever-present security measures constantly monitoring and correcting behavior in violation of stated rules; and since this is a competitive arena, mechanisms to ensure that confidence in the integrity of fair play remains strong, should be priority number one and in place long before you open to the public.

That none of this was or has been done: that is the truly egregious act.