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jaykeblak's avatar
jaykeblak
7 years ago
Solved

Error Code 1066

I have not been able to play Battlefront 2 Multiplayer since September 2018. I cannot fix this issue no matter what I do.

Here are the solutions I've tried:

Deleting the settings folder and then running a repair

Completely uninstalling the game, then deleting all remaining files, then re-installing

Running a repair on the game without deleting any folders

Turning off my firewall

Disconnecting from the internet while trying to find a match, then reconnecting and trying again

Changing my ping site (multiple times)

Setting no specific ping site

Restarting (multiple times, and after every uninstall)

I am very sad that I can't play this game. I've been a huge fan, and I participated in the Alpha. I was able to play games just fine up until September, and since then, I've not been able to connect to any games, and all I get is error code 1066.

I cannot find a solution anywhere. Could someone please help me?

5 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    That error code is connectivity related. Are you playing on a wired or WiFi connection?

    Try logging into your router's admin panel and see if there is an update for your firmware. That's actually helped improve connectivity for others in games like Apex Legends. It's possible you might need to make a quick adjustment to your internet protocol version. In your router's admin panel, try switching to IPv6 if it's available. If you're on IPv6, try switching to IPv4 to see if that has any positive effect.

    Sounds pretty frustrating what you're going through since it looks like you've tried many ways to get passed that error. 

    This was a random solution that worked for Apex Legends players that can help across all games. At this point it's likely something "thing" causing it we have to try and locate. 

    Killer Control Center

    https://answers.ea.com/t5/Bug-Reports/Apex-Legends-random-Freezing-rubber-band-lag/m-p/7435194#M195

    Please attach a DxDiag when you have a chance. 

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

    Keep us updated and may the Force be with you.

  • jaykeblak's avatar
    jaykeblak
    7 years ago

    I am on a wired connection.

    I've logged in and checked, and there is no update available for my router's firmware. I have the latest update currently.

    There was no difference when swapping between IPv6 and IPv4.

    I have attached my DxDiag to this reply.

    Thank you for your help. I really appreciate it.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    I recommend updating your Windows to build 1809. You'll want to search "Windows Updates" in the desktop search bar. 

    It looks like you'll need the latest driver for your video card too. Try downloading the GeForce Experience which will help notify you and grab the correct driver.

    GeForce Experience

    https://www.nvidia.com/en-us/geforce/geforce-experience/

    Hope that helps! Keep us in the loop.

  • jaykeblak's avatar
    jaykeblak
    7 years ago

    So, I suspected that it was a network issue, and so I booted up Wireshark to see which IP address the requests for games gets sent to.

    When I found that IP address, I attempted to reach it via tracert.

    I couldn't reach that AWS Server. The connection times out and I'm never able to reach the server no matter what I do. My Internet Provider isn't preventing the traffic either, because it leaves my IP and arrives somewhere at AWS, it just never goes any further than the first hop at AWS.

    Sadly, I don't think this is fixable at all. This is an issue with AWS, and I highly doubt there will be any fixing it at any point with them.

    I don't think updating video card drivers or updating to 1809 will solve a network issue.

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