Error Code 721 and 524

@Mannix_Jr @landenxavier @4bdd07f1b096f8f1 @SIN1138 @KiErAnJuStIcE  Hi to all.

As you all are in the US region can you tell me what ping site/s you are using. If it is a common ping site, try using another if you can get that far loading to get access to options. If you can't, try this. delete your current profile and redo it exactly as it was. Make sure all the details (profile name, email address, birthdate etc) and permissions are exactly the same as the deleted profile. The theory behind this is your profile is corrupted and not being recognised.

There is another thing you could try but with a warning that campaign mode/arcade games will be reset (not a problem if you have already completed them) and your current Star Cards will need to be re-allocated. Go to game management and delete save game files from everywhere. This will delete your cloud save as well as local save files. You will NOT lose data such as credits/milestones etc as these are held on the EA servers and won't be effected.

I have had to do all this on my xbox at some stage and although it can be annoying, it is not disastrous. I almost forgot, I often get the error 721 message if I don't quit the game before I shut down the Xbox. When I restart and the game shows resume, I will always get err 721. So make sure you quit the game from the xbox desktop.