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wapgaz's avatar
wapgaz
Seasoned Novice
4 months ago
Solved

Error to launch the game

sorry to hijack this post but man do you know if theres a fix to error 918? i bought the game like 4/5 days ago from epic games, still havent played and cant refund either. and cant connect online due to error 918. im not restricted or banned according to ea website, im not using a vpn, and my account is 18+. ive contacted EA support to no response yet

  • You can click on this link https://help.ea.com/en/ea-account/ 

    Scroll down to the bottom of the page and select Contact Us: 

    On the next page, you will see a form to fill out. On this form, there will be a question "What kind of issue are you having?", select "Update EA account". 

    Fill out the next steps, and you should see the chat option on the next page. 

    I hope this helps! 

14 Replies

  • wapgaz's avatar
    wapgaz
    Seasoned Novice
    3 months ago

    ur a legend bro

    they hide it in plain sight lol

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    I'm glad it helped. I hope you get this sorted soon. 

  • wapgaz's avatar
    wapgaz
    Seasoned Novice
    3 months ago

    imagine they told me theres just no fix and nothing they can do

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    I'm sorry to hear that. Can you please confirm if you're launching the game directly from the Epic Games or EA app? Also, do you use any VPNs? 

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