False positive ban
This is terrible. i got banned after 2 days of playing Battlefront. The game was obtained legally, did not cheat. I didn't play very well at all to be suspected of using cheats. EA support writes back with a message that it was rechecked, and will not unlock my account, but does not even tell me the reason for the ban. Read the user agreement and terms of sale, no violations on my part did not find. Such unreasonable bans and disgusting work support shows how Electronic Arts treats its users.
What to do in such a case?
We cannot assist with bans directly here on AHQ.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks.
