Game keeps crashing in Instant action and Multiplayer

Question

Product: Star Wars Battlefront IIPlatform:PCWhat is your issue related to? GeneralSummarize your bug The game keeps crashing, as soon as i load up instant action, campaign, arcade mode and multiplayer. Sometimes it crashes after 5 minutes of me playing these game modesWhat is your gamertag/PSN ID/EA Account name? ommerrwarriorHow often does the bug occur? Often (50% - 99%)Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/25/2020What time did you see the bug? (HH:MM AM/PM) 2PMIn what game mode did the bug occur? Capital SupremacyWhat is your time zone? IST - GMT + 5:30Steps: How can we find the bug ourselves? according to me by playing instant action, campaign or multiplayer capital supremacyWhat happens when the bug occurs? The game freezes for 5-6 seconds and then crashes to desktopWhat do you expect to see? I shouldn't crash every 5-6 minutes Please select your region AsiaAMD or Nvidia Model Number ‌If anyone knows how to fix this issue, please tell me as I want to play this game.My specs are:RX560X&nbsp;RYZEN 58GB RAMWindows 101TB SSD1TB HDD&nbsp;NOTE: The game ran fine yesterday when i bought it and suddenly today it started to crash

ommerrwarrior · Answer

I have already disabled dx 12 but it didn't do anything, the game still crashes

roguezerorendar · Answer

@ommerrwarrior&nbsp;Check if DX12 mode is active. You can do this inside the game going into options. DX12 is Direct X 12. This game doesn't work properly in DX12: sometimes it behaves weirdly, other times it crashes frequently. And in most cases the game doesn't launch at all.If you can't access the game to check if DX12 is enabled you can do this outside the game following these steps:Spoiler (Highlight to read)Go to your Documents folder and there you'll find a folder for Star Wars Battlefront II. Inside of it there is a settings folder, and inside of that there's a file called BootOptions. The full path shall look like this:&nbsp;C:\Users\'YourUserName'\Documents\STAR WARS Battlefront II\settingsThis BootOption file can be opened using Notepad. Inside of it you have to change the number in the line containing 'GstRender.EnableDx12' from 1 to 0:If that line already has a 0 instead of a 1 then you're already with DX12 turned off.Go to your Documents folder and there you'll find a folder for Star Wars Battlefront II. Inside of it there is a settings folder, and inside of that there's a file called BootOptions. The full path shall look like this:&nbsp;C:\Users\'YourUserName'\Documents\STAR WARS Battlefront II\settingsThis BootOption file can be opened using Notepad. Inside of it you have to change the number in the line containing 'GstRender.EnableDx12' from 1 to 0:If that line already has a 0 instead of a 1 then you're already with DX12 turned off.If that doesn't fix your issue please let us know so we can try something else.

roguezerorendar · Answer

@ommerrwarrior&nbsp;I see. I'm not very familiar with CTD issues in this game, I suggest you either try posting in the technical difficulties area of this forum (&nbsp;https://answers.ea.com/t5/Technical-Issues/bd-p/star-wars-battlefront-ii-tech-issues-en ), or try reaching EA Help directly. EA Help is usually very reliable.I'm sorry that you're experiencing such a game breaking BUG there. Good luck!

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Game keeps crashing in Instant action and Multiplayer

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