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Anonymous
7 years ago
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Getting an Intel Driver Error for Battlefront 2

I have just purchased Battlefront 2 (through Origin) and I came across an error message that I'm not quite sure what to do about it except google frantically and get frustrated by the lack of answers I am finding. The error is as follows:

"Detected Intel driver version #1 24.21.13.9882 07/30/2018 00:00:00 #2 21.20.16.4550 11/11/2016 00:00:00 . The recommended driver version is xx.xx.15.48 or later. Please update your drivers at http://downloadcenter.intel.com/ before playing the game. 

Do you want to try and run the game anyway? There may be stability, performance or visual corruption issues."

I am on an ASUS X550V Laptop that I keep up to date as best I can:

Graphics: NVIDIA GEFORCE GTX 950M, w/ Intel Driver is an i7-6700HQ up to 3.5GHz. 

Memory: 8GB

OS: Windows 10

HDD 1TB

1) I have hit Okay on that error message: The game starts to load in the title screen, then just crashes with no noises or error messages.

2) I have disabled the Intel driver: The game loads to the main menu, however everything I am seeing is heavily slowed as if in slow motion and there is no constant audio, and CPU usage is at 100%.

3) I have disabled the NVIDIA Driver, the error message reappears and the same result as #1.

I have not yet attempted to uninstall and reinstall the game, as with my download speed it would take roughly 12 hours. If anyone with any knowledge of this problem can help please let me know what I can do to alleviate this issue or if it can be alleviated.

7 Replies

  • I have the same exact problem too and have an ASUS laptop. Seriously need help.

  • Hello, i have the exact same Problem. I have already updated all my Drivers and installled every Windows update.

    It still wont work. I realy need help.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    Hey @Ergun_TV_YT  looking at the dxdiag you are far below the Minimum requirements. Your CPU is to low and you are missing a dedicated GPU on the PC.

    MINIMUM REQUIREMENTS

    Spoiler

    OS: 64-bit Windows 7 SP1/Windows 8.1/Windows 10
    Processor (AMD): AMD FX 6350
    Processor (Intel): Intel Core i5 6600K
    Memory: 8GB RAM
    Graphics card (AMD): AMD Radeon™ HD 7850 2GB
    Graphics card (NVIDIA): NVIDIA GeForce® GTX 660 2GB
    DirectX: 11 Compatible video card or equivalent
    Online Connection Requirements: 512 KBPS or faster Internet connection
    Hard-drive space: 60GB

    I'm closing this thread to stop it being necroed.

    /Atic 

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