Heroes Vs. Villains character not loading after spawn.

Happens often, usually after the 2nd or 3rd HvV match and it starts happeninig halfway though the match, it usually starts good, then that'll start to happen. Ive might have seen other players going though it when they spawn right after dying from an active battle. They are just standing there, they can get attacked, but on their end, their character did not load and they have no control of it.

I also want to add that once this happens and the match ends, the next match never loads, i'm stuck in the loading screen forever till i restart the game. A friend I game with that is usually in my game party tells me that their game never starts either because it's waiting for me, it just stays at the "Players waiting for: 1" message until I restart my game and the game allows another player to join.