EA Staff (Retired)These are 2 biggest issues I have seen since MM was introduced, as well as my proposed solution for you to consider.
1 – you search for a game, takes a little longer but if it is matching me based on stats I am fine with that. I get into a GA match and all is good and the server is full. Then the EOR kicks in and I dropped into an near-empty server and have to wait for it to fill up before it can start, that is assuming that my fellow players have the patience to wait for that to happen. This results in me spending a lot of time looking at menus and generally wasting time waiting for things to start. This is very frustrating if I have just left a perfectly full server
Solution: use a team scramble feature at the EOR. This will happen quickly and keep the full server full, and will mean I don't sit looking at menus for feels like hours
2 – The EOR does not consider what map or what side you were playing, so you are likely to end up playing as the rebels, for example, 3 times in a row on the same 1 or 2 maps
Solution: assuming you apply a team scramble, have a fixed map rotation with all maps that does not favour 1 or 2 (like you did with Kashyyyk recently). Alternatively, add a "vote next map" feature with 2 or 3 choices. That would be awesome, but maybe do one step at a time and fix the MM by making it team scramble first
An update on what I have experienced since my post on Friday
In GA, it seems the EOR MM is now taking in account which map you are coming from as I have not been playing the same map over and over (instead I am playing the same 3 maps due to the bizarre decision to only have night maps for Halloween). I repeat my original point on maps; please, if you are not going to give us a vote map, at the very least have a standard map rotation. This would require the current EOR MM to be scrapped in favour of a simple team scramble. This would balance the teams AND keep the servers full.
I have noticed at peak times that the MM seems to be taking the same players to a new server and mixing the teams up which was probably your original intention, however it would be a better player experience to not have to wait the extra minutes for the "searching for GA" stage and then the "waiting X players to join", followed by the standard 45 secs before you can actually play.
