Forum Discussion

zhvw395bb's avatar
6 years ago
Solved

[Mega thread] Capital Supremacy - Unable to start the game!

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? General
Summarize your bug Capital Supremacy - Unable to start one game!
What is your gamertag/PSN ID/EA Account name? stellababy
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 26/03/2019
What time did you see the bug? (HH:MM AM/PM) 13:50
In what game mode did the bug occur? Galactic Assault
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? GAME MODE: CAPITAL SUPREMACY! (no option above) try and play on a PS4! ☹️
What happens when the bug occurs? Stuck in squad screen. Game does not start. eventually kicked out for being IDLE!
What do you expect to see? The new mode starting! :D
Please select your region Europe
AMD or Nvidia Model Number PS4

Stuck in squad screen. Game does not start. eventually kicked out for being IDLE!

  • EA_Ataashi's avatar
    EA_Ataashi
    6 years ago

    Hey everyone!

    Our team is currently looking into this problem. Thank you for all the information, which you've provided so far!

    We'll keep you updated.

    /Ataashi

    Post marked as an accepted solution only for better visibility!

    EDIT [28/03/19]

    We're planning to address a number of crashes in the Capital Supremacy mode in the upcoming hotfix. You can read more about it here.

    EDIT [03/04/19]

    The hotfix has now been deployed on all platforms 🙂 Please let us know if you're still encountering this problem after installing it.

115 Replies

  • MrLockertsen's avatar
    MrLockertsen
    6 years ago

    Not in my experience. Hotfixes rarely take more than a week. Noy less either, but that id because of Dony and Microsoft and their required long QA-testing-time

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey everyone,

    To keep everyone updated, the hotfix is planned to be released tomorrow and you can check its details here.

    /Ataashi

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    The hotfix has now been deployed on all platforms 🙂 Please let us know if you're still encountering this problem after installing it.

    /Ataashi

  • I also have not been able to play a single round for almost two weeks I try it every day and wait almost an hour trying to load after it kicks me for “inactivity”. At this point it’s hardly worth the trouble. 13 days and haven’t played once. Thanks EA reliable as always love the organized premium content always released ready to go without issue (heavy sarcasm). 

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