I agree, it will probably not achieve anything to complain here... But It's not like there's a proper customer space dedicated to such issues (or if there's one, I haven't found it, please let me know). I konw there's an in-game procedure to flag cheaters, but with the hacking issues, it's hard - if not impossible - to tell what player/s is/are hacking the game.
I understand your point about legal obligations, but I think this is beyond the law, it's just customer feedback. I've bought a product and this product is not working how it is expected to. That creates disapointment and frustration. I don't think any decent company should ingore such feedback.
So, writing here feels like the closest place to the EA people. I'm hoping that they care enough about their players/clients and their reputation to at least read these forums and see repeated issues rise up.
I know, I'm a dreamer. Sending a message in a bottle will certainly help just the same, but at least I've tried.
