Forum Discussion

DarthFDG's avatar
DarthFDG
Hero+
4 years ago

Not connecting - going into offline mode February 2021

Within the past week I am not able to connect consistently. About 50% of the time when I start the game, it puts me in offline mode (no error code). Usually, I just have to restart the game to connec...
cofmann's avatar
cofmann
Icon for DICE Team rankDICE Team
4 years ago

@Caduceousdifferent issues, the error code 721 is very generic for any network issues. 

 
The issue can be on the user side, somewhere between the server and the user, an ISP has an issue and or it could be on the server-side. Pinpointing where the issue can be/is hard to do.
 
This is why I look for behaviour and why I ask specific questions to where players are reporting it from for example. 


/Atic

chuntery's avatar
chuntery
4 years ago

@EA_Atic 

@Caduceous 

Hi EA_Atic,

Thanks for your continued interest.

Given that we are seeing multiple reports from users in Asia, Europe and the US ....plus no common ISP at fault ... I make the assumption that at this stage there must be some potential thoughts as to the cause (and what the eventual solution might be).

Is there anything you can share?

  • Sati_Sati's avatar
    Sati_Sati
    4 years ago

    Still we have this issue.

    I noticed sometimes this problem was worse than usual.

    Hmm... 🤔

  • Lolman3451's avatar
    Lolman3451
    4 years ago

    I too have just encountered this issue. I've had no connection issues since launch and now I cannot connect once I load into the game.

    I have no issues getting connected and getting into games in Battlefield 1,  Battlefield 5 or Apex.

    As far as I know the configuration of my game has not changed, and if I can connect in other BF games I dont really understand why BF 2 would be unable to connect.

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