Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug Some content reset
What is your gamertag/PSN ID/EA Account name? Stuwie G
How often does the bug occur? Rarely (0% - 9%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/04/2020
What time did you see the bug? (HH:MM AM/PM) 08:30pm
In what game mode did the bug occur? Galactic Assault
What is your time zone? AST - GMT - 9:00
Steps: How can we find the bug ourselves? Probably can't
What happens when the bug occurs? Some data reset
What do you expect to see? not my data
Please select your region North America
AMD or Nvidia Model Number I don't know what this is
I was playing Co-Op today when I realized that I was levelling up. I had already reached Level 50 and so I was shocked. I quickly backed out of the game and noticed that my account level had reset to 0. Not only that but any Hero I had over the level 37 reset to that level, My heavy class went from being in the 170s-180s to level 72, and all my progress on challenges reset (ex. I had over 2000 dark side kills for the Dark Master skin and that reset to 0). I tried reseting the game and my console but neither worked. I don't know what to do.