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mcsupersport's avatar
mcsupersport
Hero+
8 years ago

Re: Battlefront 2 pc shuts off

I am not EA, but my honest opinion is if you are having an overheating issue from pushing your system, then there is a cooling issue in your system.  You should be able to run the game or anything maxed out for a prolonged period of time and not cook your system.  Sounds as if your CPU cooler is breaking down, underpowered, dirty, or has old thermo paste causing it to not cool your main processor as it should.  You may want to do some maintenance on your hardware.

Also high 90% of the time, if a computer is shutting down and cutting off, meaning not rebooting up, it is a hardware issue that the system is trying to save something.  Crashes, blue screens, and such are supposed to be handled by a hot restart of the failed item, system lockup, or in some cases depending on settings, a reboot of the system.  If the system turns off, check hardware, cause you probably have an issue.

Edited:

Oh, and moved this to correct forum, too...mcss

13 Replies

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  • Falclore76's avatar
    Falclore76
    8 years ago
    Thanks. I've seen that advice before and you may be bang on. But all other games play just fine on my system. I did consider my older laptop as not up to the task but I've seen similar threads from guys running new rigs with nvidia 1080 cards.

    That being said, i will look into cooling it down a bit more.
  • Falclore76's avatar
    Falclore76
    8 years ago
    Dang, it happened again. I set the cpu cap at 80%, it was running 40%@70C, so i pushed the fps up to 35. Cpu had no change, then about 1 minute later pop, off she went. It wasn't overheated, I was watching the whole time....
  • Major-Band1t's avatar
    Major-Band1t
    Hero
    8 years ago
    I am NOT an EA employee, I am just a simple gamer like most everyone else here volunteering my help to those who may can use it .....That means I have to pay for my games just like you, lol.

    Note that this game loads a ton of files and big ones. I did a defrag and watch as it took an hour to move these massive files on the disk. ( don't recommend it ). Memory could be tapped out and / or it could be having trouble running the pure size of the file on your lap top. Have never seen a game like this loading all these huge files at once.

    Try not running anything else while playing. If better, then it could be a memory issue. If not, sorry I took your time. lol
  • mcsupersport's avatar
    mcsupersport
    Hero+
    8 years ago

    Having an memory issue shouldn't cause a shutdown though.  It may cause a crash or a slowdown due to using virtual memory on the HDD, but it shouldn't turn the machine off.  Now a power fluctuation from a failing power supply, a video card heating up cause of the extra FPS, a case getting too hot on a laptop, or temps spiking but not showing yet all could be part and parcel to a shutdown.  Honestly, if it is tied to FPS, then I would look heavily into the GPU...video card...side of things more than CPU.  But if you are having to turn your CPU down to keep it from cooking, you still have an issue there. 

    When is the last time you cleaned out the case and air vents in your machine??

    And I say SHOULDN'T, not can't or will never, cause I have seen enough strange stuff in life that shouldn't does sometimes.....

  • Falclore76's avatar
    Falclore76
    8 years ago
    It was cleaned out a couple months ago when I replaced the SSD. Here's an update though. I played the other day for 2 hours, @70C CPU, 60C GPU with no issues....(fun game). Yesterday, same temps....20mins and pop, off it goes. So now I'm out of tweaks, it's not temp or FPS afterall. Far cry and hitman run just dandy. I'll have to stick to those. Thanks guys for your help.
  • FinnPipeMaster's avatar
    FinnPipeMaster
    5 years ago

    Hello! Did this issue happen while you were on the load screen? My gf has this issue but only on loadscreens. The FPS numbers SKYROCKET and sometimes it goes kaput. If the game ends up loading everything works fine. We are currently testing limiting the FPS with the NVIDIA Inspector

  • Falclore76's avatar
    Falclore76
    5 years ago

    No, it happened at different times. 5-15 minutes of play.

  • Guitarman727's avatar
    Guitarman727
    5 years ago

    I have the exact same issue. Sometimes it turns off in the menu and other times during gameplay. I’ve been working through different hardware configurations to try to isolate the issue but so far haven’t found anything. 

    At first I tried a different known good PSU and experienced the same problem so, at least in my case, it isn’t a power issue. I plan on tested a different GPU tomorrow to see if the same thing happens as I’ve had nothing but problems with it in the past. My specs are an i7 7700k, Corsair RM650X PSU and a Gigabyte RX 5700XT. 

    Have you seen this happen in any other games? Battlefront 2 is my main game which it happens all the time in but so far in my limited time playing Modern Warfare it hasn’t happened.. I feel like if it was an issue with the game though it would be more widely reported. Hope we can find a solution! 

  • Falclore76's avatar
    Falclore76
    5 years ago

    Your specs are much better then mine. I'm guessing bf2 is such a big resource hog that it really tests your system. A year after i started this thread i bought a new system. Msi i7 1070 laptop.  Bf2 runs just dandy on it. I wonder if i can finally play Crysis ;D...

  • Guitarman727's avatar
    Guitarman727
    5 years ago

    Cheers for replying, glad you can play it without troubles! After a bunch of testing it turns out my GPU was the problem so am in the process of sending it off for RMA so Crysis Remastered will have to wait for me! 😉

  • SANS_UT98_YT's avatar
    SANS_UT98_YT
    5 years ago
    @Guitarman727 I also have this issue! Whenever I try to play BF2, it will entirely restart my PC, usually during gameplay. Sometimes I even get BSODs (Blue screens of death). I only got 3 in total so far, and they each have different errors. Here's the list of the error codes.

    BSOD 1: KERNEL_SECURITY_CHECK_FAILURE
    BSOD 2: IRQL_NOT_LESS_OR_EQUAL
    BSOD 3: MEMORY_MANAGEMENT

    I have no idea as to why I got these. I have never had any such issues with any other game, and BF2 seems to be broken (to me at least). I would appreciate some help as well. My specs are:

    CPU: AMD Ryzen 7 3700x
    PSU: Corsair 850w PSU
    DRAM: 32GB Corsair Vengeance 3.6 MHz RAM
    GPU: Asus GeForce GTX 1650 (Overclocked) 4GB
    Motherboard (if it relates): Asus ROG Strix B450-f Gaming

    Thanks! I'm glad i'm not alone!
  • Guitarman727's avatar
    Guitarman727
    5 years ago

    Hey, sorry you're getting crashing, I know first hand what a pain in the * it is. My problem was definitely my graphics card as I've since gone back to a GTX 970 (waiting for the RTX 3070 to come out) and can run the game with no issues at all. 

    You may have a slightly different problem as in my case I didn't get any error messages and didn't see a single BSOD. The closest I could get was 'Unexpected Shutdown' in the event viewer. Mine was definitely caused by AMD Graphics Drivers as since going back to Nvidia I haven't had any problems. 

    I would definitely test your GPU without the overclock to see if that resolves it (assuming you overclocked it yourself) and I would look in Reliability Monitor and Event Viewer to see if that can give you any more information. Beyond that normally when Windows starts to BSOD on me I just do a fresh install as it's less effort than trying to work out the problem! However if you have access to any other hardware, especially another GPU, I would definitely test that first as it could save you a reinstall! Hope you get it sorted

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