Avast is the problem, when I originally tested renaming the game folder on documents, I also disabled Avast. When I restarted the computer the problem started again because Avast wasn't enabled, I tried putting the game folder in the Avast exclusions but it doesn't make any difference, It has to be disabled for the game to work properly.
EA Staff (Retired)Hey @B26354
I'm happy to hear that you've managed to figure this out yourself. Unfortunately, some antivirus programs are not "best friends" with Origin or our games ☹️
/Ataashi
I did the same thing, but still did not work. I don't have any anti-virus programs on my computer (for reasons) including Windows Defender since I have it disabled. So I'm out of luck here unless the game gets fixed.
Edit: What is your boot options?
This problem is very elusive, after a while started again even with the antivirus off, now is working with the antivirus on, so, I'm not sure, maybe it's on the server side. Here's my boot options, nothing special:
GstRender.EnableDx12 0
GstRender.FullscreenEnabled 1
GstRender.FullscreenRefreshRate 60.000000
GstRender.FullscreenScreen 0
GstRender.ResolutionHeight 1080
GstRender.ResolutionWidth 1920
GstRender.WindowBordersEnable 1
So I also updated Windows from 1803 to 1809 and it seemed to still not work. I have tried so many things, so if anyone has a solution, let me know.
Things that I have tried:
- Clean Booting
- Disable Origin Overlay
- Disable Discord Overlay
- Limit Frames Per Second
- Disable Windows Game Bar
- Update Video Drivers
- Running Game With Nvidia Experience
- Running As Admin
- Running In Compatibility Mode Without Admin
- Running In Compatibility Mode With Admin
- Running Origin as Admin and Game Without Admin
- Running Game as Admin and Origin Without Admin
- Running Both The Game and Origin With and Without Admin
- Driver Booster Upgrades
- Updating The Game
- Repairing The Game
- Deleting Origin Files & Re installing Origin
- Disabling DirectX12
- Enabling DirectX12
- Playing With Settings File
- Deleting Settings File
- Updating Windows From 1803 to 1809
- Deleting Origin Files In Program Data
- Running In Lowest Resolution
- Updating DirectX
- Enabling Stereo Mix
- Running CCleaner
- Downgrading Game Driver
- Updating Game Driver
When I launch the game without DX12, then it crashes, and if I load with DX12 it loads and nothing happens.
Also. I have 0 threats on my PC, so it's clean of Malware:
I still don't see this issue being fixed.
Community ManagerHey there @SWVIII
Do you have Origin and Star Wars Battlefront II installed on two different drives?
Community ManagerTry rolling your video card back and download the latest driver from the actual website for Nvidia and not through the GeForce Experience.
Do you have multiple monitors? If so, try unplugging them so you're down to one to see if the game loads up.
Community ManagerHey @SWVIII can you attach a DxDiag report for us?
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
@EA_BlueberryHere is the DxDiag report.
Community ManagerIt looks like you're under 20 GB of free space on your C drive. Is it possible to free up some more space? That might be the cause of this.
My game and Origin is hosted on my D drive. Would that make a difference if I still freed up space on the C drive?
Also had a lot of space on C drive when this issue happened.
Could there be anything else that might be wrong>
If you try to create another Windows user on your computer and play using that user do you still have the issue?
Well, you have an odd issue that's for sure.
It might be time to rule out all out Windows and the rest of your software and settings. Do you by chance have an extra hard drive lying around that you can install Windows and the game onto and boot from that instead? And is this something you feel comfortable doing?
Can you try this video driver https://nvidia.custhelp.com/app/answers/detail/a_id/4758 , also ensure to select custom install and then select clean install
Your dxdiag has also displayed bccode 144 which is usually related to the video driver or a video card hardware error.
Asking just in case, can you try to delete swbfii.exe file from the root folder (the folder where the game is installed), then Repair the game via Origin. Origin should redownload this file. After that run Origin as Administrator and see how the game works. Also, remember to run Origin as administrator every time, no matter what game, always run it as admin.
