Re: Battlefront II Crash On Loading Screen & Loads Forever
Also. I have 0 threats on my PC, so it's clean of Malware:
Forum Discussion
61 Replies
I still don't see this issue being fixed.
EA_BlueberryCommunity Admin
Hey there @SWVIII
Do you have Origin and Star Wars Battlefront II installed on two different drives?
- I have this same problem and both the game and the Origin app are on the same drive.
- @EA_Blueberry Nope, same drive. Also tried it on different drives.
- EA_Blueberry
Try rolling your video card back and download the latest driver from the actual website for Nvidia and not through the GeForce Experience.
Do you have multiple monitors? If so, try unplugging them so you're down to one to see if the game loads up. - Will try out the step you have posted. I only use one monitor.
- Just tried it, but also did not work. Do you guys have contact with the developers or their department? If so, would you be able to report the issue?
- EA_Blueberry
Hey @SWVIII can you attach a DxDiag report for us?
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
@EA_BlueberryHere is the DxDiag report.
- EA_Blueberry
It looks like you're under 20 GB of free space on your C drive. Is it possible to free up some more space? That might be the cause of this.
My game and Origin is hosted on my D drive. Would that make a difference if I still freed up space on the C drive?
Also had a lot of space on C drive when this issue happened.
Could there be anything else that might be wrong>
If you try to create another Windows user on your computer and play using that user do you still have the issue?
- Will check to see if I can create another user and then try launching.
Well, you have an odd issue that's for sure.
It might be time to rule out all out Windows and the rest of your software and settings. Do you by chance have an extra hard drive lying around that you can install Windows and the game onto and boot from that instead? And is this something you feel comfortable doing?
Can you try this video driver https://nvidia.custhelp.com/app/answers/detail/a_id/4758 , also ensure to select custom install and then select clean install
Your dxdiag has also displayed bccode 144 which is usually related to the video driver or a video card hardware error.Asking just in case, can you try to delete swbfii.exe file from the root folder (the folder where the game is installed), then Repair the game via Origin. Origin should redownload this file. After that run Origin as Administrator and see how the game works. Also, remember to run Origin as administrator every time, no matter what game, always run it as admin.
- @Carbonic Would not feel comfortable doing this since I intended my Windows to be loaded on my primary drive on SSD. Also, don't think it will fix the problem since all my other games work.
@proxos666 Tried it now, even with clean install options, but did not fix the issue.
@IIPrest0nII Tried it, still the same issue. - Oh yeah forgot to mention, I opened task manager and while the game is loading, it shows it's using 0% CPU. Could this be the problem? And how would this fix it?
Hi, sorry I m no expert, but I had same Problems with GTX1060.
Game was constantly crashing back to Origin, I could rarely load the Main Menu but then mostly crashed while loading even to Single Player.
Do you have the 417.35 Drivers?
This is what I did:
1) 417.58 Driver Fix for 417.35 Drivers
https://nvidia.custhelp.com/app/answers/detail/a_id/4758/~/geforce-hotfix-driver-version-417.58
2) Close any running ASUS Graphics Software if you got an ASUS Card.
3) Disable Ansel:
Go to C:\Program Files\NVIDIA Corporation\Ansel\Tool
Run NvCameraConfiguration.exe and check disabled at the bottom.
Loading Times are now better for my 6 GB RAM *yep real old PC*, Game STARTS and I dont get so much shuttering. Weird stuff.
Good Luck, tell me if it worked <3
- Tried doing that, did not work for some odd reason.
Disconnect all USB devices from your machine (Use a different mouse or keyboard if you can) > reboot > Test.
If that don't works, to (maybe) get the info what crashes your game, we need a crash dump:
- Press the Windows key and "X" at the same time.
- Left click on "PowerShell (Administrator)" or "Command Prompt (Administrator)"
- In the PowerShell or Command prompt window, at the prompt, copy and paste "reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD" (Without the quotes).
- Hit "ENTER" (The success of the action should be displayed)
- Play/Start the game until it crashes.
- Let Windows process the error messages.
- Press the Windows key and "R" at the same time.
- Into the new windows, copy and paste: "%LOCALAPPDATA%\CrashDumps" (Without the quotes) > Hit "ENTER"
- Load the dump (*.dmp) up to a free file hosting website. ("Dropbox" or "OneDrive" for example) and post the link here. (if there are more than one, load at least 2 or 3 up)
You can revert the automatic crash dump creation by running this command: "reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f" (Without the quotes) in an elevated PowerShell or Command Prompt session.
@holger1405Sorry for the late reply, been very busy yesterday. The crash dump did not record.
You disconnected every USB device and restarted?
Did you get a success message after you put in the "reg add "HKLM\Software\Microsoft..." command?
- I am convinced that this issue is not due to player hardware or error, because ever since the Nov. update the loading screen for when I first boot up the game takes way longer than it should and I have to restart it multiple times before the game decides to load quickly like it did before the Nov. update. This is the only game where this happens, all of my other Origin games as well as non-Origin games load quickly on my SSD but this game always seems to like to take its time for some reason.
