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Re: can't turn around in game

Hey @FlameHunter8  try to turn off any overlay programs for example Discord, Origin In-game or Nvidia experience.

/Atic 

10 Replies

  • @EA_Atic I have the same issue where I cannot turn around 360 degrees on Battlefront 2 I just went to play for the first time and I am extremely disappointed with the outcome this must be a bug because I have no issues on any other game on my pc.
  • SithDarthPaI's avatar
    SithDarthPaI
    5 years ago

    And EA my character teleports up and down really fast (it happens very often, no matter which server im using (UK, 34ms or Germany, 25ms)) . I'm 100% sure its not my pc and not my wifi. I'm 6m away from my router and it has 70mbps download speed, 10 mbps upload speed (so I can stream in 4k too) and 14ms. In the Germany server I have 25ms. please fix the servers!

    There you go! The results are now better than avg. I ran this test at the moment. https://www.speedtest.net/result/9845963366

  • @EA_Atic

    Troubleshooting for a friend who has this very exact issue. Disabling the Origin overlay in game settings fixed it so that she can turn around fully, but now she can't accept group invitations.

    Friends username: Sithlojs

    In short:
    - We have concluded that the problem is the Origin overlay (by process of elimination - discord did not affect this at all).

    - User is unable to play with friends.

    - User bought game for the sole purpose of playing with friends.

    Kindly provide guidance in fixing this issue, as the game is pretty much worthless for her at this point (as well as the rest of the group of friends who intend to play together).

  • @EA_Atic

    Yes, that was part of the troubleshooting process. Origin launcher was (in order):
    - Updated

    - Repaired

    - Unistalled and reinstalled

    Also:
    - Video drivers updated

    - DX updated

    - Windows updated

    - Game repaired

    - Game uninstall/reinstall

    - With/without the following programs running in every combination systematically: discord, steam,  google chrome, epic games launcher

    Neither of these steps worked. It is also worth mentioning that the game worked fin on her machine a couple of months ago. There has been no changes in hardware except for a switch to wireless headphones, but if that would be a factor it would be pure witchcraft.

    NOTE:

    We did find a workaround of sorts. If invited to join a group while the game is not running, the game launched with her as a group member. This worked fine until the group was disbanded (suspected connection issues) and she had to restart her game using a group invite.

    I suggest spreading this as a possible (and most of all temporary) solution until EA manages to remedy the core issue of the Origin Overlay making some of their games unplayable.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    Thanks for the details! @JTyrling 

    For the Uninstall and reinstall of Origin, the hard way does a few more steps then a normal uninstall in Windows that could be cause. 

    I have to say I have seen some witchcraft with troubleshooting over the years but not headphones with Battlefront 2. :D 

    Do you have any other overlays running in the background at the same time?

    /Atic

  • Starksprototype's avatar
    Starksprototype
    Rising Newcomer
    3 months ago

    It has been literally YEARS and this has not been fixed. Yeah I can turn off your EA OVERLAY but then I cannot ACCEPT INVITES from friends!? like what

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