Forum Discussion

Community Manager

Re: game crashes everytime I load in a match

Try these troubleshooting steps, thanks.

Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
In the EA app, click on the game and then Manage, Repair (included for other readers)
Download and install all available Windows Updates
Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

ryan11444
New Scout
2 years ago
Still doesn't seem to work. It looked like it was going to work for a second, but still crashed. Tried multiple times. Just un-installed and will re-install again tomorrow and hopefully that helps, but hasn't in the past.