Re: SW Battlefront 2 Campaign Mission 4 Freezes/Shuts down XBOX One X

Hi I reached out and chatted with customer support. I was told that there were corrupted files in the background that were interfering with the game. I was told to clear my persistent storage and Mac Address. I also disconnected my Xbox X for about 30 seconds for good measure.  So far, I’ve had no problems. My system never shut down during my install so it has to be the coding for the game. 

On a side note, if you recently ran the latest update (1/2020) for your Xbox One X console, the Energy Saving Mode is not working immediately after when you hold down your controller for shutdown.  You need to power down completely (Full Shut Down) in the Settings menu. However, it works  after you restart afterwards. 

Hope this helps.