Repair of your cards and players May the 4th

• Platform (or client): PC
• EA ID (PSN ID/Gamertag): Yobunga
• Are you getting an error message? No, only typical connection error on startup
• Are you missing specific progress or has your account reset? I am missing all unlockable content. I still have class progress levels. Certain heroes locked.
• If possible, share a Screenshot or Clip... Similar to other screens. 
• If on PC, please share a DxDiag file and an EA app Error ID Number

• Platform (or client): XBOX SERIES X
• EA ID (PSN ID/Gamertag):LeLoverBoi
• Are you getting an error message? No
• Are you missing specific progress or has your account reset? Missing heroes and locked star cards despite progress
• If possible, share a Screenshot or Clip... attached
• If on PC, please share a DxDiag file and an EA app Error ID Number

Same issue, Xbox One S. C’mon EA. Of all the days this happens on May 4th? Plz get it figured out. I’m very disappointed.

@EA_Illium Can we get ANY kind of update here?

PS5

PSN = Mechaindozilla CA

No error message

Grevious, obi, Ani, and duk are locked, can't use my star cards, can't unlock or pick weapons

I got on, played one match and then all my stuff got locked and reset. I changed my password, unlinked and re linked my ea account to PS, then deleted my save data and went in. All my stuff appeared and I thought it was good. Still noticed my officer was leveled and couldn't get star cards even tho I had the skill points. Played 2 games and then the reset happened again, and now I can't equip any weapon or choose those characters/star cards

Weapons also didn't drop the crate you need to open to get the weapon, I have 2 weapons I should have and have the kill requirements for but there crates didn't drop

You can fix the problem on PC by turning off the PC, and then switching the power switch to OFF for about 16 minutes or so, maybe it can be the same for Xbox or Playstation by turning it off, and unplugging the power cable and resetting the wifi.
For me personally this worked and i have no further issues, i hope this helps annyone who sees this comment that has the same issue.

its the w/e, EA laid off all its develoeprs and staff long ago (over 1 year ago) for BG2. EA just laid off a lot of folks from other IPs. Something says this isn't gonna be any day soon.

Almost forgot, the game got hacked earlier last week and was never patched. So brew some coffee kids and play some other non EA games tonight.

Platform - Xbox series x

Gamer tag - regal666

Are you getting an error message - no message 

Are you missing specific progress or has your account reset - I still have my career information but all my collection has reset. All star cards are gone

that is all I have. Please help I’ve been playing for years. Thank you

Please also let us know the following;

• Platform (or client): PC
• EA ID (PSN ID/Gamertag): elcid2106
• Are you getting an error message? No
• If possible, share a Screenshot or Clip... No Screenshot because there is no error message
• If on PC, please share a DxDiag file and an EA app Error ID Number