So, i was playing Battlefront II campaign. I finished a bunch of missions and decided i wanted to play online. But when i quit campaign my game was loading for more than 5 mins so i closed the game with ctrl + alt + delete and ended task for battlefront II. But when i got back to my homescreen my screen had a shade of gray. So i restarted my pc but the shade of gray was still there, so i looked in my settings and changed some things but nothing worked and i looked for solutions on google but nothing helped me. Can someone pls help me out? Im putting this in the origin forums since battlefront II did this to my pc.

@NikodemPlaysYTNow I looked in the display settings (windows) and there I saw the HDR setting was activated, which I'm unsure if I've ticked before or not. when I unchecked that one the screen went back to normal. This makes me question my conclusions earlier. When I on the monitor change the mode to HDR, just some small changes to the screen as before the grey filter. But if I instead activate HDR in windows display settings the screen gets the grey filter.If windows HDR mode is activated, everything but HDR will look grey and dull. Swedish link but you get the meaning: https://www.dell.com/support/kbdoc/sv-se/000143830/färgerna-blir-nedtonade-och-blaskiga-när-high-dynamic-range-aktiveras-i-windows-10I have no idea when windows HDR was turned on, maybe I myself turned it on while trying to find a fix for the grey filter, or it has been on since I played battlefront 2.

LOL so you replied to everyone saying it could not be the game and must be a "system issue" (based on absolutely nothing and with no explanation given) and then somebody finally does your job for you and you're willing to admit people needs to follow those steps? Holy crap. No wonder everybody considers EA to be a complete joke.

Hey @NikodemPlaysYT, if it is there at all times then the best thing to do is to try playing around with your image settings both on the PC and monitor. Darko

Hi, just letting you all know I had the same problem. In early February I was playing Battlefront 2 single player campaign on PC. The game froze then crashed, my PC restarted and my monitor was never the same. I have a Monoproce Dark Matter, 34" Ultrawide QHD. After the crash the color changed and became very dull, as if the saturation was diminished. I called Monoprice (the manufacturer) and they have no idea what happened or how to fix it so I did return the monitor as it's very new and still under warranty. I'm hoping they replace the monitor. Needless to say, I won't be playing Battlefront 2 any longer. This is the most severe bug/issue I've ever encountered with PC gaming and if it's a problem with the game itself, EA needs to address it immediately.

Hi Darko. This is definitely not a problem with the cable, I tried other cables and had the same problem. And now I see it's most likely not a problem with the monitor either. I received a replacement monitor from Monoprice, same exact model. So I set it up with my PC and much to my dismay it had the same dreaded "grey filter!" Based on this and the other testimonials, it's almost certainly a problem with this game and EA seriously needs to address it. This is the worst "bug" I have ever encountered as it not only effects the game, but the user's hardware as well.I went back through this thread and read what one person said about HDR. I noticed that HDR was turned on in my system display settings, so I turned it off and the grey filter disappeared. So this seems to be a solution. But will this effect the graphics and visuals during gaming? I'm still able to turn on HDR from the monitor menu and it seems to work normally. I greatly appreciate any advice.

Screen has shade of gray PLS HELP!!!!!!!

35 Replies

NikodemPlaysYT
5 years ago
BTW Even all of my applications such as games also have a gray shade except for origin games.
EA_Darko
Community Manager
5 years ago
Hey @NikodemPlaysYT are you seeing this issue with everything but Origin?

If so then it sounds like it may be a system issue, can you grab me a screenshot of what it is that you are seeing?

Darko
EA_Darko
Community Manager
5 years ago
Hey @NikodemPlaysYT did you get this sorted?

Darko
LordRoarth
4 years ago
I got a similar problem today after playing battlefront 2. The screen lookes like it's covered in a grey filter. In all games I've tried (origin and not origin) the color and contrast of my predator screen returns. That means gaming is fine, but every other time, like browsing or working in excel, there's the gray filter. So annoying. Why would Battlefront cause something like that? It also only affects my screen connected to the graphics card. Attached is a picture of file explorer across both screens, with gaming screen to the left.
LordRoarth
4 years ago
I think I solved it by going in to NVIDIA control panel and changing some settings.
Edit: So basically I changed the colour settings in the NVIDIA control panel and my monitor in HDR mode. It feels more like a counter fix to the grey filter rather than removing it. It's still there. When I change between HDR mode and any other screen settings (on the monitor settings, using the buttons on the monitor) the grey filter disappear for a split second. So it's still there. I've never seen anything like this before. Games normally take control of the screen settings if I understand it correctly. But it seems Battlefront 2 did something, and there seems to be no fix for it...
Some observations (I will refer to the problem as the "grey filter" because it washes out the screen colors and contrasts:
-ex Minecraft: fullscreen mode=normal colors, windowed view=grey filter
-In games = no grey filter
-Outside games = grey filter, like browser, word, Netflix etc
-Screenshot = no grey filter
-Changing between HDR and no HDR makes the screen normal (in regards of colors) for a split second. Meaning the grey filter is still there on top of everything else.
-Reinstalling display adapters does nothing
-Display Color Calibration does nothing - as if the grey filter has nothing to do with the display
-changing NVIDIA control panel settings might do some counter against the grey filter
-monitor HDR mode might have higher impact than the NVIDIA control panel settings
-before playing star wars battlefront 2 14th of February 2021 caused the grey screen
-playing star wars battlefront 2 previously (far back as over a year ago) didn't cause any grey filter
-my secondary screen connected to the same graphics cards doesn't show the grey filer
-changing the HDMI port on the graphics card did nothing.
Conclusion
-wherever this grey filter is located, it's connected to the screen it happened to.
-The grey filter is on top of everything except when fullscreening a game
-HDR mode is not a fix, it's a counter
EA_Darko
Community Manager
4 years ago
Great to hear that you got it sorted @LordRoarth.

Darko
NikodemPlaysYT
4 years ago
Hey, sorry i was away.
Its with everything, even origin. My screen has a shade of gray still and i found a way to kinda fix it but its not fully fixed yet. I will try to post a picture later of what it first looked like (second screen of mine) versus what it looks like now (my first screen). Even when i messed around with NVIDIA settings it didnt work.
EA_Darko
Community Manager
4 years ago
Hey @NikodemPlaysYT, if it is there at all times then the best thing to do is to try playing around with your image settings both on the PC and monitor.

Darko
NikodemPlaysYT
4 years ago
The best thing i found is to change the brightness with Calibrate Display Color from windows itself but after that i have 2 options (kinda) to change my contrast but i cant change that because its saying to use the controls on display but i dont see anything, and my keys dont work like wasd, or my arrows, numpad, nothing works to change my contrast and thats the only thing thats wrong with my pc. Even with the settings from my pc i couldnt find anything that could help me out.
EA_Darko
Community Manager
4 years ago
Hey @NikodemPlaysYT try swapping the display cable to see if you see a difference?

A lot of the time a grey screen can point to an issue with the cable or GPU itself.

Darko