Forum Discussion

NFShplyr's avatar
3 years ago

Slow internet connection «this might affect your gameplay»

I play on Xbox and ive been playing Battlefront 2 for a while and i love playing it, but now i keep getting the message «slow internett connection, this might affect your gameplay». Its been going like this for over 2 weeks and my internet connection is running smooth. How do i fix this

9 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @NFShplyr 

    Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

  • Hi, i tried your tip and tried playing some matches. The problem is still there. The slow internett connection icon pops up every second, the sensetivity and blaster shots gets delayed sometimes, and sometimes the game gets frozen for a second.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @NFShplyr 

    Thanks for trying that. Next, I'd like you to clear the alternate MAC address with these steps:

    Go to your Xbox Settings
    Go to "Network", then "Advanced Network Settings"
    Click on "Alternate MAC Address", and then click "Clear"

    Let me know if that makes a difference or not.

  • I cleared my MAC adress and played some matches and the issue is still there.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @NFShplyr 

    Have you talked to your ISP to see if they are noticing any issues? Also, are you feeling slow gameplay or are you just seeing that message?

  • No, i havent talked to them, i only notice this on Battlefront 2. ive tried the other games i have and they dont have any issues.

    ya when i play the game it feels really wierd. Sometimes when i attack someone they get out of sync and just stand there while i attack for a second. The game gets laggy sometimes and i also notice delay when i turn around and stuff.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @NFShplyr 

    I would recommend contacting your ISP to see if they notice any issues. 

    I would also try this step on your console to see if this improves your situation. From the Xbox home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.

  • Hi, i found the issue. The problem was the ping site being set to default wich made the game put me in different regions. Just had to put it to Germany and it works fine now.

    thanks for the help!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @NFShplyr 

    Great! I'm really glad to hear it. If you have any other issues, please reach out to us again. May The Force be with you 🙂

About STAR WARS™ Battlefront™ II

Official community forums for Star Wars™ Battlefront II™ discussions.17,250 PostsLatest Activity: 7 hours ago