Forum Discussion
9 Replies
- EA_Aljo3 years ago
Community Manager
Hi there, @NFShplyr
Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Hi, i tried your tip and tried playing some matches. The problem is still there. The slow internett connection icon pops up every second, the sensetivity and blaster shots gets delayed sometimes, and sometimes the game gets frozen for a second.
- EA_Aljo3 years ago
Community Manager
Thanks for trying that. Next, I'd like you to clear the alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"Let me know if that makes a difference or not.
I cleared my MAC adress and played some matches and the issue is still there.
- EA_Aljo3 years ago
Community Manager
Have you talked to your ISP to see if they are noticing any issues? Also, are you feeling slow gameplay or are you just seeing that message?
No, i havent talked to them, i only notice this on Battlefront 2. ive tried the other games i have and they dont have any issues.
ya when i play the game it feels really wierd. Sometimes when i attack someone they get out of sync and just stand there while i attack for a second. The game gets laggy sometimes and i also notice delay when i turn around and stuff.
- EA_Aljo3 years ago
Community Manager
I would recommend contacting your ISP to see if they notice any issues.
I would also try this step on your console to see if this improves your situation. From the Xbox home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.
Hi, i found the issue. The problem was the ping site being set to default wich made the game put me in different regions. Just had to put it to Germany and it works fine now.
thanks for the help!
- EA_Aljo3 years ago
Community Manager
Great! I'm really glad to hear it. If you have any other issues, please reach out to us again. May The Force be with you 🙂
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