Star cards not unlocking
Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? In-Game Store & Crates
Summarize your bug So when I try to unlock a star card, it doesn’t go through? Like it would say unable to purchase, you were not charged. Please fix?
What is your gamertag/PSN ID/EA Account name? Jfire20
How often does the bug occur? Often (50% - 99%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/18/19
What time did you see the bug? (HH:MM AM/PM) 4:38
In what game mode did the bug occur? Hero Showdown
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? Try to unlock a star card for a hero or someone
What happens when the bug occurs? It would just be loading for a while then back out and say it didn’t unlock and I have to do it again.
What do you expect to see? The star card to be ulocked
Please select your region North America
AMD or Nvidia Model Number
I selected a game mode, but it doesn’t occur in a game mode but rather the main menu in collection.