When starting the game, I am given a window (attached) that is all black for about 3 seconds. Then it crashes and opens origin as if nothing happened. I unfortunately don't get an error message, but the game files do include crash dumps. I'm running windows 7 64bit with updated drivers. Any help would be appreciated, thank you in advance.
Wow! thanks for this, the fix not only made the game not crash it made it faster! let's hope this fix will be approved.
I'm able to get to the initial loading screen but after loading for a while it crashes, no error message or anything. I've tried a number of the fixes here but nothing seems to be working, and due to slow internet I really want to avoid re-installing. I have not been able to so much as start a match, and have less than an hour on record. I'm attaching my DxDiag. My computer isn't the best by far but it should still be able to do more than just the loading screen.
This fixed for us.
Your computer and especially video card are way below minimum requirements. The game will not start up because of this.
MINIMUM REQUIREMENTS
OS: 64-bit Windows 7 SP1/Windows 8.1/Windows 10
Processor (AMD): AMD FX 6350
Processor (Intel): Intel Core i5 6600K
Memory: 8GB RAM
Graphics card (AMD): AMD Radeon™ HD 7850 2GB
Graphics card (NVIDIA): NVIDIA GeForce® GTX 660 2GB
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 60GB
For Everyone that has windows 7 and can't find a fix for this issue. Try downloading this windows 7 update. Fixed the issue for me after several hours of trying to fix the black screen crash.https://www.microsoft.com/en-us/download/confirmation.aspx?id=36805
can someone get any fix for thsis stupid games because it is always a black loading screen and loads nothing.
Try to update Internet Explorer 11
https://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx
