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@EA_David wrote:@bamazar @Callegg1993@ @Lt_Kn0x For Xbox users whose codes won't redeem, we may have a workaround for now. Log into the Xbox site then use this URL link.
https://account.xbox.com/en-US/PaymentAndBilling/RedeemCode?doRedeem=0&token=XXXXX-XXXXX-XXXXX-XXXXX-XXXXX&ref=AccountMicrosoftCom
However replace the XXXXX parts with your actual code.
I can't make any promises, but I'd rather share a potential workaround that's coming in hot, and hopefully we'll have more confirmations soon.
@tommyt225 Please don't use chat. They can't directly assist and contact attempts are just going to slow things down for everyone.
Thanks.
Workaround does not work for Xbox One.
Recieve the following message:
Something went wrong.
@DigitalAdz I'm sorry to hear that but thanks for checking.
I've been getting mixed reports on how successful it is. Nevertheless, we're still investigating the main issue.
- 8 years ago
Xbox One user here, work around is not working for me. Says "We couldn't find your code." Pre-Ordered the deluxe edition at gamestop September 20th. "Check the instructions that came with your code. You might need to redeem it on a different web page." Emailed EA and hour and a half ago, no response. What am I missing here? I've been waiting all week for this
- 8 years ago
I've emailed EA and had 4 different codes sent through but not one of them worked, just going to have to wait it out and hope they fix the issue before I email them again.
- Anonymous8 years ago
PS update? Still not working in Australia
- Anonymous8 years agoStill no download for PS4
- 8 years ago
Adding myself to the "still not working on ps4" group.
- Chickasmee8 years agoSeasoned Novice
Me too
- 8 years ago
I am having problems downloading the Beta. I have redeemed the codes yesterday, and the Beta is either downloading, or is available on PSN. I appreciate anyone who can help me with this.
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