Forum Discussion
Yeah, I'm still receiving "Redeem it on a different web page" on Xbox One as well.
- Anonymous8 years agoYeah me aswell
- EA_David8 years ago
Community Admin
@zRazR2010 Thank you. Can I check that your Xbox is set as your home console and is connected to the internet? I've had some info suggesting that this can be a factor when folks can't use the workaround.
- 8 years ago
My Xbox is my home one, connected to the internet via ethernet cable, still giving me redeem it elsewhere.
- 8 years ago
@EA_David wrote:@zRazR2010 Thank you. Can I check that your Xbox is set as your home console and is connected to the internet? I've had some info suggesting that this can be a factor when folks can't use the workaround.
Set to Home Console and connected to the Internet. Same error message.
- Anonymous8 years ago
same here set to home console connected to the internet still getting the same cant redeem says try different website
- 8 years ago
I preordered on Origin on the 30th September aswell, but still not a single access into the beta. Im waiting here now for the download, but i cant do anything. EA Chat yesterday said it would pop u automatically but its still the same issue. Any help? If i write an Email i will wait more than 72hour like everytime...
- Anonymous8 years ago
just a heads up I'm playing the beta
its pretty good only thing that bothers me is that you can't leave your ship during a space battle
- Anonymous8 years agoRub it in lol
- Anonymous8 years agoYep, same here :/ getting the "redeem on a different webpage" thing on Xbox one too
- EA_David8 years ago
Community Admin
Thanks for the updates, Xbox folks. We're well aware that the code issue still isn't resolved, and hopefully this will be fixed soon.
Also thank you to the PS4 folks for the confirmations.
Origin users who pre-ordered on the 29th or 30th, be sure to check the steps on this article to get your code sent to you. Make sure your region is set as the US and take the exact steps in the article: https://help.ea.com/en-us/help/star-wars/star-wars-battlefront-ii/star-wars-battlefront-ii-beta-troubleshooting/ - 8 years ago
@EA_David there is no email option for me ☹️
- 8 years ago
I'm Xbox One Home console in the UK and getting the same error message on both the XBox One and through Microsoft browser:
Check the instructions that came with your code. You might need to redeem it on a different web page.
The download is not showing up.
- 8 years ago
Its showing up now so have pushed the install from my browser for when i get home, hopefully i haven got automatic downloads blocked!
- Anonymous8 years ago
did you do it through the console or the browser still saying token not valid on mine
- b3anh3ad8 years agoNew RookieSame here. None of my codes work still ☹️
- Anonymous8 years agoSame here please fix soon 😔😔😔
- 8 years ago
It works now on Ps4 (Germany) I'am now able to "purchase" the beta and to download the beta.