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For anyone trying to use the email method to get your pre-order code, if email isn't an option make sure to change your region to the US. You can change your region by clicking the flag icon in the top right of the ea help page, then choose the US towards the top.
I bought the code at GameStop in July, but when I try to redeem the code on Xbox One, I get the same error "Check the instructions that came with your code. You might need to redeem it on a different web page." When I try the workaround, I get "We couldn't find your code." Should I get a replacement code, or are they all not working?
- Anonymous8 years ago
exactly the same but for amazon
- Anonymous8 years agoI had the same error message for my Xbox one, but the new code that EA emailed to me has seemed to work.
- Anonymous8 years ago
well i did do the whole ea thing they said i should have access to download the beta i dont so im pretty miffed at the moment
also the replacment key doesnt work either
- Anonymous8 years ago
how should i mail and what should i put in it
- Anonymous8 years agoIve tried 2 emails nd it says case closed and theg didnt even reply ????
- Anonymous8 years agoHelp.ea.com webpage. Click ‘games’ in the top right hand corner menu. Select Star Wars battlefront II, and enter code issue.
I was then emailed a new code shortly after, which worked.- Anonymous8 years ago
The workaround never worked for me either. I contacted EA on the EA Help page and within minutes, I got a new working code.
- Anonymous8 years agoNone of that works keeps saying code not found now
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